Home London Kensington and Chelsea Hyde Park Corner Hair Salons Errol Douglas |
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Reviewed by 1856 customers (view comments)
The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Errol Douglas were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).
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Services
Ladies Cut | Mens Cut | Childrens Cut | Blowdry | Upstyle |
Highlights | Permanent Colour | Lightening | Semi-Permanent Colour | Straightening |
Waves | Extensions | Buff & Polish | Manicure | Pedicure |
Make-up | French Manicure | Gel Full Set | Gel Infil | Nail Repair |
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What our customers are saying about us
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Judy
20 Jun 2022 |
Anonymous
18 Aug 2021 |
Comment
I booked a pre-holiday tint and half a dozen low lights, followed by a cut and blow dry.I have been a client of the salon for some years. I had my tint and lowlights and I was told by the cutter that she had bad news, she could not carry out my cut and blow dry for at least another hour. I was told the next appointment had arrived and I would have to wait until after that client, even though I was already there and shampooed, and halfway through my process. I enquired why the next client had priority over me but I was told nothing could or would be done, and no interest was shown in my predicament. I had important plans for the afternoon and I had no option but to cancel the cut and blow dry, I could not sit around for an hour, so I had my hair dried and left the salon without my cut as booked. I was amazed at this dismissive treatment, and shocked at being openly treated as less valued than the client who arrived later and was prioritised before me. There was no one managing the salon and therefore no-one with any authority to take charge or help with the situation.