The Rye Retreat (4783 reviews)

Comment

As always the staff were friendly and courteous and eager to please. As a regular client I have come to expect excellent service and on the whole this is what I experience. I have noticed recently that the quality of the head and shoulders massage and the arm and hand massage varies somewhat, with the experienced staff taking considerably more interest and care in ensuring that these are an integral part of the salon experience than those who are new to the salon. These extras are a real treat if done well.

Comment

I really enjoyed my visit this morning. My treatments were a real treat and the therapist, Victoria, was professional, engaging and friendly.

Comment

This is the 3rd time I’ve visited for a cut and blow dry. I don’t have my hair cut frequently and I don’t live in Rye so it’s a real treat for me. The 1st time I visited I was blown away by the level of attentiveness. I couldn’t believe that I was offered a pre wash massage and that my arms were also massaged whilst my hair was being blow dried (as well as the usual head massage when my hair was being washed). It was AMAZING! Sadly today I didn’t feel as spoiled; both the head massages were shorter than 1st experienced and I wasn’t offered arm massages. I do appreciate that sometimes it’s not possible but I feel that being treated in these ways is makes your hairdressers stand out from everyone else. Please continue to make repeat customers feel valued and spoiled! Thank you x

Comment

Always a pleasure to receive a treatment at the Rye Retreat. I have oedema in my feet and ankles and my young lady gave me a really lovely pedicure. They are much more comfortable than they were. Thank you.