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The Rye Retreat (4501 reviews)



Ranked 29 of 53 in South East

36-38 Cinque Port Street, Rye, East Sussex, TN31 7AN, United Kingdom

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Visit the The Rye Retreat website


You can book at The Rye Retreat Rye online using our Book Now button located above. Select from a list of services offered, pick your favourite The Rye Retreat staff member and book from the dates available.

The Rye Retreat is the premier location to fully experience the Aveda brand in its entirety, from complimentary rituals to the personal touch you receive from our expert stylists and therapists. We are home to a beautiful hairdressing salon where London trained stylists offer everything from colouring to cutting and everything in between. Experiences spa therapists will help de stress and relax you with sumptuous Aveda treatments, including but not limited to, facials, massage and reflexology.

Reviewed by 4501 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at The Rye Retreat were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice
Value for money
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Opening Hours

MON 09:00 to 18:00
TUE 09:00 to 18:00
WED 09:00 to 18:00
THU 09:00 to 18:00
FRI 09:00 to 20:00
SAT 08:30 to 18:00
SUN Closed

Payments Accepted

Payment method Payment method Payment method

Services

Ladies Cut Mens Cut Childrens Cut Blowdry Upstyle
Highlights Permanent Colour Lightening Semi-Permanent Colour Waves
Facial Facial Tinting Facial Waxing Body Waxing Body Treatments
Manicure Pedicure Tanning Make-up Massage
French Manicure Spray Tan 1/2 Leg Full Leg Bikini
Brazilian Hollywood 1/2 Arm Arm Under Arm
Back Chest Treatments Packages

Brands Stocked


What our customers are saying about us

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Battle
27 Nov 2019
Overall Environment Care

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Comment

Facial was lovely and beauty therapist was very nice. Didn't rate the service at the front desk


Hastings
16 May 2018
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Comment

Very disappointed. Came in for light brown hair and left with a blackberry colour. Found colourist unapologetic and unwilling to admit it was not what I wanted, even when comparing my colour to the reference colour. She did do a special wash to take out some of the over processed ends but it looks awful and I was still charged £50 for it plus told maybe I should cut some of it to lose the pink colour that I now have on the ends. Am really upset about my hair and now have to work out how to rectify it! Which is not why I came to the salon and have been coming to the salon for a number of years.


Winchelsea
29 Dec 2017
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Comment

problem with drying polish on toenails wrapping feet in cling film for journey home didnt work returning today for repairs,too time consuming

Pett
02 May 2018
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Comment

I have been coming to have my nails done for quite a few years now but as late iv not enjoyed my experience so much and this time I felt rushed and wasn't as friendly . Always loved Daisy and her technique and quality of service was spot on but as I drove home today thought its time to look elsewhere unlikely to come back now . Also choice of colours has not increased and is getting boring . Sorry but disappointed now.

Response from The Rye Retreat

So sorry to hear your experience and quality of service was disappointing, we would like to speak to you regarding this. Please give our Salon Manager Carole a call on 01797 222211 at a time when is convenient for you. Kind regards

Posted on 02 May 2018

Rye
05 Oct 2013
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Service Quality & Prof. Advice
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Ultimate Question (Referral)

Comment

Not enough experience with a wide variety of different hair types. You get the feeling that they prefer to work with a certain hair type ONLY, especially coming from a 'salon director'.

Upper Bucklebury
09 Oct 2021
Overall Environment Care

Service Quality & Prof. Advice
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Ultimate Question (Referral)

Comment

A lovely place to visit and very nice/ kind therapist but, my massage was very poor I hate to say. I have regular back neck & shoulder massages in many salons over the years but I left feeling as though I hadn’t had a massage the flow technique was very poor a shame because the therapist was truly lovely it was just the massage was really not good at all very repetitive movements no flow up & down the back at all I didn’t mention at the time because I hate to criticise anyone I find it awkward but I wanted to give an honest review £45 for 25 minutes was not value for money unfortunately I’m sorry to give such a bad review because the therapist was so nice

Response from The Rye Retreat

Hi Janet, We are so sorry to hear that your visit to us wasn't satisfactory. I have left this with our manager to contact you personally. In the meantime, we would like to thank you for your feedback and this will be relayed back to the team to help improve and ensure this doesn't happen again. We would also like to offer you a complimentary massage with another therapist if you would like to visit the Spa again. Kind Regards, The Rye Retreat.

Posted on 11 Oct 2021
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