The Groom Room - Torquay (855 reviews)

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Great place, great guys quality service - perfect.

Comment

This is my third time of visiting The Groom Room and each time I've had a different barber not to say this is a bad thing as every one of them has given me a quality cut and advice about my hair. What's more to be said? Quality Barbers.

Comment

There is obvious camaraderie amongst the guys, and the music is always good. Good haircut in a good environment by guys that know what they are doing, and are meticulous. Really few criticisms to make, but a couple: knowing I am likely to be in the chair for nearly an hour, I could do with a tea or coffee during quieter times - I appreciate that Saturday mornings, when the queues are long it isn't practical, and you don't want people outstaying their welcome, but on a Monday morning, or similar, that would be appreciated (for regulars/loyal customers). There were some old signs shoved in a corner, and it is a little bit run down as a building. No, I don't want to walk into a spa, with whale music and bathrobes, but befitting of the 'brand' of Groom Room, a spring clean or a lick of paint would help elevate it. These are all operational issues, rather than staff or quality of service issues, which I rate as the best in the area - all I want from a barber's is consistency - of quality, of interpretation of our styling needs, and someone that knows when to chat, and when to shut up. You guys get that very well, hence I keep coming back. Thanks for listening, Ben