The Cove Bushey (352 reviews)

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I have been coming here for many years and yes it has changed. The salon is much quieter plus new faces but I still love coming here as its local plus every member of staff is so professional and looks after me very well. I love to come here and be pampered - Keep up the good work guys x

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I feel your the best beauty salon that I’ve been to and wouldn’t go anywhere else 10/10

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Fantastic massage, excellent therapist. Highly recommend.

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I have been attended this salon for well over 5 years , through two different ownership changes and covid ! When Lavender and Stone took over the business they invested in the interior and had a loyal team of staff. I had all my treatments with the same lady for many years. I did not attend the salon for at least 18 months during covid . A few months ago I went to have a pedicure , it was terrible , the lady did not know what she was doing , she was really slow at completing the treatment and worse of all, my toes were sore for weeks from the way she had cut my nails.The painting of the nails was awful with gaps and bumps ( I did complain afterwards) . On my way out the lovely receptionists reminded me that I still had treatments remaining from the packages I had bought sometime ago. Today I went to the salon to use two of them a facial and a wax. At the end I was told I would need to pay as my prepaid packages had expired at the end of 2021. When I said I had not been notified I was told it was on the website! Eventually after a call to the owners I was told todays treatments would be honoured but not the remainder of my packages ( around £80 of treatments ). The salon itself is starting to look tatty and has not been invested in. The lady who did my treatments today was lovely but not the lady I booked. Also the facial was very nice but totally different than the one I had booked or had previously , shorter and not the same experience . I won't be back . It a shame as I try and stay loyal to local businesses , maybe that the problem its now owned by a bigger group.