The Colour Room Stockport (1626 reviews)

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I've only ever had an issue when Caroline is off - the front of house service falls apart! That said the quality of the actual cut/colour was once again first lass and the styling staff themselves are fabulous.

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I visit regularly and am always confident that the service and experience will be of a good quality.

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I find the salon clean and reasonably well presented although a little austere ... I guess you would call it minimalist. My stylist is always friendly and helpful and doesn't ask me the usual inane questions like "what are you doing today" - which irritate the heck out of me. The provision of drinks is good and varied. The hair wash is good and the head massages are a bonus and very relaxing. The heat of the water is sometimes a bit erratic, but that seems to be a perennial problem in most salons. My experience of the salon is good but not in the dizzy heights of some of the salons I have visited over the years ... although I can't quite put my finger on why. That said, it is way ahead of some of the salons I have visited too and at least no-one has yet told me I'm too old for a particular hair style!!

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i thought that a charge of £12.50 for cutting my fringe was a little excessive.

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The salon is starting to look a bit tired, walls need re painting. The one thing that really lets it down is that you often have to wait even though you have a timed appointment, and this can be lengthy at times. It is really annoying to be hanging round and it does not even seem to be acknowledged. I know that this is quite common from my own experience and that of others I know. I realise that if a client is late then there is a knock on effect, but maybe not enough time between clients is catered for? If the salon cannot meet the appointment time then there should at least be a discount offered.

Comment

Had I been a first time client I would have been tempted not to return. Waiting time between colour removal and cut was a long 20 mins with no reason why given or update as to how long I would have to wait.