Spoiled Hair Salon (St Andrews) (4043 reviews)

Comment

Unfortunately the appointment took a long time and much longer than I had expected as the stylist had other clients in between my colour and then my cut which left me sitting for a while and then I ran late for another appointment I had that evening. it was a Monday afternoon which I had hoped would not be as busy but then this caused delays. I believe the receptionist had put 2 other clients/services in between instead of one. This then led to me being late and possibly not getting the time/attention I should have had. I however paid the full price for everything.

Comment

I love the salon, the staff and the products used however it’s rather frustrating to pay £65 for a wash, blowdry and treatment and leave with my roots still curly.

Comment

The atmosphere of the salon was lovely, however I sat at the wash basin for 2 hours of my 3hour appointment!! I was told this was because I had colour processing but really I think it was because there no seats available on the floor. I was slightly disappointed to pay £140 for a service which I was uncomfortable 2/3 of the time.

Comment

I think today was just an off day. So I will be back. The ambiance wasn’t great. My massager pushed at my shoulders with an awkwardness that made me ask her to stop. I usually get a beautiful curly dry which I’m happy to pay for, but my charge was only removed after I suggested I go back in and they finish the dry. My experience today was a 180 to my previous experiences at the salon. The only thing that made me feel ‘spoiled’ was the delicious coffee.

Comment

Didn’t like the clear plastic sheet I was wrapped in, though I understand why. More concerned about the £20 charge for my hair being blow-dried, over and above £51 for my colour. Sorry guys, I think that is a step too far.

Comment

Was nervous about the haircut, the hairdresser asked little/no questions or clarification before beginning the cut. Since this was a very short and new haircut, I was quickly visibly worried about the length in the back (where she started), as it was much shorter than expected. I tried to indicate that I was stressed, but the rest of my hair was cut within 10 minutes with no pause to check in. Although I do like the haircut, I was extremely upset to leave with a much shorter haircut than I asked for and considering I left within 25 minutes of arriving, I don't believe that paying 50 pounds was worth my stressed or rushed appointment.