Nuala Morey (2286 reviews)

Comment

The service and staff are excellent but my hair was not what I was hoping for. After a lengthy chat about my hair and 3 hours in the salon, my hair was so tightly coiled that in all honesty I looked like a young Shirley Temple, at 57 it wasn’t a good look for me. I thanked the stylist for the time she had dedicated to me but unfortunately I’m not the kind of person to complain. I then bought products, I had said I would order online (because I just wanted to get out of the salon as I felt everyone was staring at my hair) but was told ‘oh but then you have to pay p&p, I can give u a discount if you buy 5 products but when asking the prices, I was told ‘this is £20ish, this is £30ish’ so I had no clue what I was spending. All the products that were used on my hair, 8 in total were laid out in front of me, and me being me, I felt obliged. When I got in the car and really looked at my hair and touched the back, it was so heavy with product, clearly just to tame it, stupidly I then touched my face and clearly the huge product mix didn’t agree with me, plus the smell of all the products was pretty strong. A 7 hour journey in total, plus 3 hours in the salon then home to wash my hair as 1 - I looked silly and 2 - my hair felt and smelt overpowering. I have messaged the owner but so far no reply.

Comment

I don’t feel like I got the hair cut I asked for and discussed with my stylist. I feel like she just followed the cut I already had and got rid of the split ends, rather than restyling and adding layers like we discussed. I follow the Aveda Be Curly styling process at home that Nuala taught me at my first appointment but even with that the cut just doesn’t look good this time round. A totally disappointing post lockdown hair cut.

Comment

very messy booking and rescheduling the appointment twice, even the same day. not much attention paid to haircut, more hairstyling. I had to cut some ends at home. hairs felt very greasy without volume on top. but hairs looked generaly good, very curly and shiny.

Comment

Fantastic cut from Paula, can’t praise her highly enough. But she was run off her feet trying to do 3 people at once. I waited half an hour downstairs which felt grim and stuffy and it felt a bit like being in a conveyor belt. Your website is misleading; I thought there would be a chance to eat something as I had missed lunch to get there.

Comment

Hair cut was good and would recommend to curly girls. I feel like the salon could now do with perfecting some of the soft touches to make the experience really inviting and first class: Difficult to get hold of anyone on phone on reception. Also, website not updated so I sadly missed my hair colour due to miscommunication regarding the allergy testing. I think the decor is a bit mismatch and it leaves a slightly busy feel to the salon.. it’s also quite busy in there. Salon decor could do with update as is a bit grubby and bits falling apart eg flooring. I feel if senior hairdressers are wishing to give direction to others, it would be nice if they also acknowledged the client and explained what they were suggesting. Merely talking to the hairdresser over the client can feel a little tense and uncomfortable, like criticism of hairdresser that you have and anxiety around what’s happening to your hair. These aspects are the softer bits - ultimately I want a good hair cut, which is what I always receive here...I feel comfortable knowing they can deal with my hair type. Just to add to the experience, the above stuff could maybe be loooked at

Comment

Unfortunately I didn’t have the best experience yesterday. My haircut from Tomas was lovely and I have no complaint about that. However while my hair was being washed my back was completely soaked which was extremely uncomfortable. As you don’t use towels ( why ? ) I stayed wet. Another point I would like to make is about having to wait outside. I understand the necessity for social distancing but as the winter comes along it might be a good idea to have an umbrella or an awning outside to stop clients getting wet when it is raining