Nuala Morey (2275 reviews)

Comment

I had the curly cut but she didn’t do much of the twist cutting at all, just a few twists at the very end. It felt like I basically had a dry hair cut with a an hour of diffusing at the end. So just a very overpriced dry cut!

Comment

I booked a cut and blow dry because that's what I always book when I go to the hairdressers. During the appointment, the hairdresser asked if I wanted a curly cut and when she explained what that was I thought yeah ok if that's what you think is best - go nuts. At no point did she mention that for some insane reason having wavy hair cut costs £24 more than not wavy hair. I was totally blindsided at the till when asked to pay the difference from my £30 deposit, expecting it to be around £20 and being told it was £46. This really should have been mentioned at the start when we discussed it. I've since looked at all the pricing on your website, which admittedly I should have done before booking. But I honestly cannot fathom why you are charging so much more money for just doing the cut and wash in a different order?! Essentially penalizing people with curly or wavy hair which you claim to champion. The service overall was fine but nothing to write home about and definitely not worth £76. The cut is what I asked for and the finish was nice. I just don't understand the pricing and wish I'd been warned a bit better!

Comment

Pros: Lovely stylist, knowledgeable about hair, products and curls. Friendly staff who smile when you walk past. Cons: First of all I had to wait 45 minutes before I was seen. Obviously with everything going on I don’t mind a degree of leniency but no one told me my stylist running late or how long she would be, I had to ask after waiting 20 minutes and got a generic ‘she’ll be with you soon’ response. I had high hopes and specifically drove from London (5hour round trip) to get the ‘Nuala’ finish, namely defined, shiny, uniform waves which is something I’ve always struggled with. Unfortunately I received a very average finish that was neither shiny nor uniform. To reiterate, the cut is gorgeous and the stylist really listened to what I wanted but the diffusing was done by two other girls who sat there in silence just holding the diffuser, no asking what I wanted (volume/definition etc) and instead clearly just wanted to get the job done. Finally, I paid for an all over black colour and was quoted one price over the phone and charged more at the salon which is my pet peeve. I appreciate the receptionist was unsure which service I would need (it was for the stylist to decide) but I should have been quoted the higher price when I asked her to confirm that I wouldn’t be charged any more. I had zoned out when getting my colour done so I asked the other stylist who cut my hair which dye had been used (perm or semi) but she didn’t know. I assume it was semi as just 10 days later I can already see hints of auburn coming through. I’m really unhappy about this as I usually dye my hair at home (black all over colour can’t really go wrong) but I wanted to pay more for salon quality and longevity. I feel I should have been asked or at least told what dye was being used so I could explain what I wanted.