Nuala Morey (2256 reviews)

Comment

Pricing was £40 more than stated on booking confirmation, lack of information on website and in booking confirmation led to an unexpected charge at the till for a blow dry costing £40 The stylist was lovely, happy with hair colouring, definitely more clarification needed on curly colouring pricing.

Comment

When you have to shimmy down in the chair for the hair drying there is no lower back support which is really uncomfortable. I think some cushions of lumbar supports to offer people would make a huge difference for comfort. The phone line is awful. Whenever I have called up it’s really hard to have a conversation.

Comment

On the phone when booking I was originally told it would cost £80 for highlights and a cut however when it got to paying it was £135 on top of the deposit I had paid earlier. I like my hair and happy they managed to squeeze me in before lockdown but can't really afford to come again.

Comment

I saw the amazing results on instagram of the curly designs so I thought finally I can get a hair cut and style that will suit my frizzy wavy hair. Unfortunately my experience did not live up to my expectations. The curly haircut taken off so much of my long hair, which the hairdresser lady warned that it may seem more than it actually is because of the layers and the hair will jump up etc, so this was fine. Then hair-wash and style, about 5-6 different product was put on my hair, then dried with diffuser for about 30-40 mins in a very uncomfortable position which would not have been a problem if my sacrifice results in curls. At the end, my hair felt hard to touch dry with products, and looked almost exactly the same wavy as when I sit down except 4-5 inch shorter, crusty and smelly. My hair was weighted down and looked like I haven’t washed it in a week… this was not the ‘just been to the hairdresser’ look or feel for me. At next wash, I used my own products and advices learnt on social media, trying to style my own hair hoping for curls and the result came out better than the actual hairdresser/stylist work (see photo). I used a few curling products as well but my hair is not weighed down or hard (slightly frizzier but wavier too!) which confirms that the hairdresser could have done better.

Comment

Although the hair cut is a reasonably good cut I specifically asked for minimal length to be taken from my hair, which was well past shoulder length. I have now got a cut that has some chunks of hair above ear length. The hairdresser just kept cutting more and more length off until I had to ask whether they were going to stop. When the hair was dried it jumped up even further (being really curly) and when I pointed out that it's really short and I asked not to lose the length the hairdresser told me that it was curly and had jumped up after drying. I assumed the price I had paid for a specialist in curly hair would have meant this was not going to come as a surprise. I know it'll grow and the cut itself is fairly good but feel quite disappointed with the final outcome as was not what I had asked for.