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The Rye Retreat (4780 reviews)



Ranked 41 of 50 in South East

36-38 Cinque Port Street, Rye, East Sussex, TN31 7AN, United Kingdom

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Visit the The Rye Retreat website


You can book at The Rye Retreat Rye online using our Book Now button located above. Select from a list of services offered, pick your favourite The Rye Retreat staff member and book from the dates available.

The Rye Retreat is the premier location to fully experience the Aveda brand in its entirety, from complimentary rituals to the personal touch you receive from our expert stylists and therapists. We are home to a beautiful hairdressing salon where London trained stylists offer everything from colouring to cutting and everything in between. Experiences spa therapists will help de stress and relax you with sumptuous Aveda treatments, including but not limited to, facials, massage and reflexology.

Reviewed by 4780 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at The Rye Retreat were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

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Value for money
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Opening Hours

MON 09:00 to 18:00
TUE 09:00 to 18:00
WED 09:00 to 18:00
THU 09:00 to 18:00
FRI 09:00 to 20:00
SAT 08:30 to 18:00
SUN 10:00 to 17:00

Payments Accepted

Payment method Payment method Payment method

Services

Ladies Cut Mens Cut Childrens Cut Blowdry Upstyle
Highlights Permanent Colour Lightening Semi-Permanent Colour Waves
Facial Facial Tinting Facial Waxing Body Waxing Body Treatments
Manicure Pedicure Tanning Make-up Massage
French Manicure Spray Tan 1/2 Leg Full Leg Bikini
Brazilian Hollywood 1/2 Arm Arm Under Arm
Back Chest Treatments Packages

Brands Stocked


What our customers are saying about us

Commented reviews only




Newenden
25 Jun 2014
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Rye
15 Aug 2017
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Comment

I have have been visiting Rye Retreat for some years now and have felt like I have walked into a different world, very calm and have always felt special with my treatments. In between treatments being offered a hand and arm massage and either at the beginning or end refreshments. Today I had three treatments on my eyes ( which I can't fault) but I was finished within half an hour. With no refreshments or massage offered. It all seemed quick and not special. My sisters treated me to this visit for my birthday. I was disappointed and did not come out as I usually do feeling relaxed and special. I want to repeat my assistant did a good job and I have no complaints regarding her.


Cranbrook
18 Jan 2014
Overall Environment Care

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Value for money
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Cranbrook
13 Jun 2014
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Comment

A few times now I have given you another go but keep being disappointed. Hair washing was really disappointing, despite me saying how much I enjoy it - quick, certainly not covering the back of hair or scrubbing ... Had to ask to continue rinsi as could feel soap left in .. Got miss sold a hair treatment (£10!!!) that took two mins and most certainly wasn't a head massage. No hand massage. And was a complete waste of money. Hair still needs more off the back as it's uneven ... However I came back in last time and it was to an improvement so I guess not worth it!!! Really disappointed as I really like the place and ambience.


Rye
08 Apr 2016
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Comment

Highlights & cut took 3 hours! The dye was left on my hair for an hour & now looks yellow. I have returned to the salon to complain, once they have rectified my hair I will not go back there again.

Rye Harbour
12 Nov 2016
Overall Environment Care

Service Quality & Prof. Advice
Value for money
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Comment

I can't tell you how upset I am with the colour of my hair. I brought a photograph of a rich warm red brown-I left with jet black hair. I asked for the top stylist in the hope that my fine curly hair could be groomed to it's best. After the first colour had been applied and wash off I was told a second colour would be applied which would take the last bit of harsh colour out of my hair and make it warm, instead I have a cold hard black against my very fair skin. It may with time fade , however I have to walk round with it any have had to pay for this travesty, which would have been excusable had the hairdressers been a junior. I do have to say that the pampering elements of the session were excellent.
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