Spoiled Hair Salon (St Andrews) (4010 reviews)

Comment

Was offered a coffee from lady at reception it didn’t appear.

Comment

The atmosphere of the salon was lovely, however I sat at the wash basin for 2 hours of my 3hour appointment!! I was told this was because I had colour processing but really I think it was because there no seats available on the floor. I was slightly disappointed to pay £140 for a service which I was uncomfortable 2/3 of the time.

Comment

I think today was just an off day. So I will be back. The ambiance wasn’t great. My massager pushed at my shoulders with an awkwardness that made me ask her to stop. I usually get a beautiful curly dry which I’m happy to pay for, but my charge was only removed after I suggested I go back in and they finish the dry. My experience today was a 180 to my previous experiences at the salon. The only thing that made me feel ‘spoiled’ was the delicious coffee.

Comment

Was nervous about the haircut, the hairdresser asked little/no questions or clarification before beginning the cut. Since this was a very short and new haircut, I was quickly visibly worried about the length in the back (where she started), as it was much shorter than expected. I tried to indicate that I was stressed, but the rest of my hair was cut within 10 minutes with no pause to check in. Although I do like the haircut, I was extremely upset to leave with a much shorter haircut than I asked for and considering I left within 25 minutes of arriving, I don't believe that paying 50 pounds was worth my stressed or rushed appointment.