Salon 55 (1210 reviews)

Comment

Colour is great. Shampoo and condition is just a nightmare. Painful, tugging and pulling. Enough for me to want to go to another salon now. Really disappointing. That last two occasions of shampoo, I have had water splashed on my face and eyes as well as the most painful shampoo experience I’ve ever had. This is the second time with the same person. I can’t fault the colour services though, that part is great but paying £70 to have my hair pulled is just not worth it. I have come back home twice nice with sore roots. This has only happened with one junior, all the others have been great at shampooing and conditioning but I wouldn’t want to risk it again… I’’m certain she breaks a lot of hair in the shampooing and combing process. The management really need to do something about this. Nobody’s hair deserves this much aggression.

Comment

The confidence of the young stylist has progressed from my last Unfortunately I got wet at hair washing station, I do think all this is due to nerves, hopefully this will improve as stylist matures with experience.

Comment

The stylist who did my hair is wonderful but the lady who did the shampooing was too aggressive, a lot of tugging, I felt like my hair was getting caught on something which I think was a ring she had on. I didn’t enjoy the shampooing at all and just wanted it to be over. I’ve had 3 bad experiences at this salon. One where I had a terrible haircut (I wouldn’t return to that stylist again), the second was a trim done by one of the newer girls (which took nearly 1 hour and it looked like she didn’t know what she was doing). Then there is this time with the painful shampooing. It’s a friendly salon overall and the shampooing is a learning curve for the newer staff. I’m happy with my stylist and would return but only to the staff members I trust.

Comment

Very friendly and professional in general, and excellent finished result!! Very happy with Salon 55 and will be returning. One tiny criticism would be, after prompt arrival and being shown to a salon chair, I was left to wait for nearly 15 minutes and, though I was given a cup of tea during this time and had magazines nearby to read, I did wonder if they had forgotten about giving me a hair cut!

Comment

I felt that the lady doing my hair was preoccupied doing another customer's hair at the same time as mine, so I felt like it was a bit rushed. She was really lovely and like my haircut so I can't complain too much, it's just not my normal experience at S55.

Comment

All stylists are friendly, chatty. A lovely atmosphere. Advise they give is very professional