Nuala Morey (2780 reviews)

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I had been very much looking forward to my appointment but unfortunately my experience didn't quite live up to expectations. Their Instagram feed is full of impressive transformations and despite not being local to the salon I decided to book an appointment as I thought it would be worth the trip. When I arrived the team were friendly but I didn't get a proper consultation - just a rushed chat about what I wanted. They dry cut your curly hair but it's not a curl by curl cut. The strict hair preparation they request beforehand seemed pointless as they combed my curls out with their hands to cut it. I didn't feel that I got any real advice on colour either. Based on the Instagram photos and salon prices I was expecting a luxury experience but unfortunately it was far from this - it was OK but not worth the drive. The floor hadn't been brushed from the previous client and looked dirty. I also wasn't offered a drink until they were colouring my hair. Not what you would expect when paying £200+. On a positive they seem to know more about curly hair than the average salon e.g. Applying products onto wet hair and not towel drying. I'm not sure that they used the correct products (or quantity) for my hair though - I get better results myself at home. In summary - don't get too excited about their Instagram feed, it's an OK salon if you're local but probably not worth going out of your way for the prices they charge. I'm sad writing this review as I had been so excited about my appointmnet but unfortunately won't be returning in hurry.

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I am disappointed with the colour. The dye on my skin around my hairline is so obvious. I had to come home and wash my hair and it is still there. The colour is also really dark so overall it does not look great which is disappointing.

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Going through the motions.

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Overall I was quite disappointed with my experience. When I arrived (no earlier than stated on the document sent prior) I was standing and waiting for a receptionist for quite a long time. One of the stylists had to shout for her. Once my appointment got started I was quite excited and hopeful. My stylist had lots of knowledge and was really friendly and chatty however I thought I was booked in for a colour but that hadn’t gone through on the system so due to the nature of the cut I’m left with quite random bits of blonde from a previous cut/colour. My stylist then asked me how I felt about the length and I said I didn’t want to loose too much which I was told was absolutely fine and it didn’t need to be short for it to curl. The day after the appointment I’m really quite disappointed about the cut. The top layer is really short and bulky and there is hardly any graduation between that and the bottom so it sort of looks a bit like a mullet. The end of my appointment felt very rushed and as if the stylist wasn’t happy with the end result she created.

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I was provided with a coffee on arrival. Unfortunately I don't like the taste of UHT milk, so not very pleasant. Very busy salon. Staff were relatively friendly. I discussed my requirements requesting a cut and color. I had expressed a preference for a light color to be used in part of my hair to seamlessly blend blonde already present in my hair but this was ignored. I was in the salon for five hours and despite asking for water on several occasions this was ignored, so gave up. I was severely dehydrated when I left the salon and extremely light headed, which was not good for the drive home. The junior who styled my hair was quite rough at times tugging hard on my scalp - which I don't think is good as when hair is wet it's meant to be more fragile. I paid nearly £400, which did also include a couple of products, so as you can appreciate the full experience wasn't what I expected at all. I can actually say though I am happy with the cut. I must remind myself that glossy Instagram pictures, don't give you the journey.

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This was my second time visiting Nuala Morey. The first time was wonderful, I was so pleased to have found a hairdressers that could properly manage my curly hair, which was coloured beautifully and left feeling so so soft with great curls all round. I was therefore so excited to return. Sadly I was 5 minutes late so didn’t get the usual massage at the start. No bother! I had a new stylist this time who made up a colour which was then applied for a long time while she cut someone else’s hair. It was also all over my forehead which later left a mark. My hair was washed with cold water which she sprayed all down the back of my neck getting my clothes soaked, which was unpleasant and stayed wet all day. Not nice in cold winter! After the wash, my hair was styled by the apprentice. She applied loads of product so my hair was slick with gel. Because of this it took ages to dry and then did not curl at all. She seemed confused and I explained this to her and the other stylist who came to help. My hair felt so thick and awful with product, and looked terrible! To their credit, they rewashed me. Again with cold water. This time it was very rushed and it didn’t feel nice. When they styled it this time, by way of compensating from before they didn’t use much product, and tried to curl hair that was so dry the hairbrush was sticking through it. Again, my hair did not look good, and to make matters worse the stylish dragged her fingers through my dried hair, pulling out curls and just making it frizzy! It was not soft and smooth at all. She then tried to say that it was my curl type that was the issue, suggesting they were already straight (this is true for only one tiny section of my hair). I’m so disappointed to say my hair looked better when I came in than when I left. I was so upset my sister came to meet me with a hairband to tie it up. What a waste of money and 3.5 hours!! I won’t be back and this is a place I will no longer recommend to others. Hopefully your stylists can learn that not all curls should be handled the same!