Nuala Morey (2611 reviews)

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I had the curly cut but she didn’t do much of the twist cutting at all, just a few twists at the very end. It felt like I basically had a dry hair cut with a an hour of diffusing at the end. So just a very overpriced dry cut!

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I booked a cut and blow dry because that's what I always book when I go to the hairdressers. During the appointment, the hairdresser asked if I wanted a curly cut and when she explained what that was I thought yeah ok if that's what you think is best - go nuts. At no point did she mention that for some insane reason having wavy hair cut costs £24 more than not wavy hair. I was totally blindsided at the till when asked to pay the difference from my £30 deposit, expecting it to be around £20 and being told it was £46. This really should have been mentioned at the start when we discussed it. I've since looked at all the pricing on your website, which admittedly I should have done before booking. But I honestly cannot fathom why you are charging so much more money for just doing the cut and wash in a different order?! Essentially penalizing people with curly or wavy hair which you claim to champion. The service overall was fine but nothing to write home about and definitely not worth £76. The cut is what I asked for and the finish was nice. I just don't understand the pricing and wish I'd been warned a bit better!

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Pros: Lovely stylist, knowledgeable about hair, products and curls. Friendly staff who smile when you walk past. Cons: First of all I had to wait 45 minutes before I was seen. Obviously with everything going on I don’t mind a degree of leniency but no one told me my stylist running late or how long she would be, I had to ask after waiting 20 minutes and got a generic ‘she’ll be with you soon’ response. I had high hopes and specifically drove from London (5hour round trip) to get the ‘Nuala’ finish, namely defined, shiny, uniform waves which is something I’ve always struggled with. Unfortunately I received a very average finish that was neither shiny nor uniform. To reiterate, the cut is gorgeous and the stylist really listened to what I wanted but the diffusing was done by two other girls who sat there in silence just holding the diffuser, no asking what I wanted (volume/definition etc) and instead clearly just wanted to get the job done. Finally, I paid for an all over black colour and was quoted one price over the phone and charged more at the salon which is my pet peeve. I appreciate the receptionist was unsure which service I would need (it was for the stylist to decide) but I should have been quoted the higher price when I asked her to confirm that I wouldn’t be charged any more. I had zoned out when getting my colour done so I asked the other stylist who cut my hair which dye had been used (perm or semi) but she didn’t know. I assume it was semi as just 10 days later I can already see hints of auburn coming through. I’m really unhappy about this as I usually dye my hair at home (black all over colour can’t really go wrong) but I wanted to pay more for salon quality and longevity. I feel I should have been asked or at least told what dye was being used so I could explain what I wanted.

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I thought the staff were very professional, especially the lovely lady with the purple hair who greeted me and gave me a neck massage. The lady who did my hair wasn’t very chatty but she was friendly enough. Unfortunately I wasn’t happy with the end result of my hair. I was so excited and spoke with the lady doing my hair and explained i wanted to keep as much length as possible, I was willing to cut my hair just above my shoulders. I left the salon with hair at my ears and it has crushed my confidence. My curls look nice but it just wasn’t what I asked for at all. I’m upset that i’ve spent £75 and not happy with the result and It will take more or less a year to grow my hair to its past length.

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Been told I was booked in with Georgia but actually given someone else when arrived. Wasn’t as pleased with the quality of service this time. Appreciate that it is busy at the moment but would have been nice to be told in advance. Cut lovely, but did feel that I was being listened to fully. The end result was not what I was expecting and dried differently to how had been done before. Hair did not look as good as previous visits.

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I found this Salon on Instagram and instantly got excited as I had never had a proper curly haircut. Prices were high but so were my expectations. I booked a “fine hair cut and style with anyone”. I know my hair is very fine and almost have no quantity of it but I got a haircut that wasn’t actually what I asked for. My hair was cut (by me, years ago) in a straight way and I wanted a more rounder style to create the ilusión of more volume. When I saw the final result I wasn’t very surprised but I’m that kind of person that doesn’t know how to tell a hairdresser that they don’t like the job they did, so I left the salon having said to them I like it. When I got home and I took a photo from the back, I saw that the cut was nothing like what I wanted. It looks straight from the sides then ends pointy… something weird. Maybe it was just how the hair was sitting, I don’t know. I blame myself for not saying the truth while I was there but having paid such a high amount, I wish I’d like how the cut turned out. Don’t do like me and speak out if you do not like the result you got.