Nuala Morey (2798 reviews)

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I was expecting more advice about the hair cut and colour. The lady doing my hair was very lovely and friendly, but she could not give me any real advice about hair cut. She just asked me what I wanted and I didn't know. The end result is ok, but it was not worth going all the way to Bristol and paying the money I paid. On the positive, it was a very nice curly outcome. They cared for my hair as curly hair. But the hair cut is not that nice and I am still wearing my hair in a pony tail as a result.

Comment

I am disappointed with the colour. The dye on my skin around my hairline is so obvious. I had to come home and wash my hair and it is still there. The colour is also really dark so overall it does not look great which is disappointing.

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Going through the motions.

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I was provided with a coffee on arrival. Unfortunately I don't like the taste of UHT milk, so not very pleasant. Very busy salon. Staff were relatively friendly. I discussed my requirements requesting a cut and color. I had expressed a preference for a light color to be used in part of my hair to seamlessly blend blonde already present in my hair but this was ignored. I was in the salon for five hours and despite asking for water on several occasions this was ignored, so gave up. I was severely dehydrated when I left the salon and extremely light headed, which was not good for the drive home. The junior who styled my hair was quite rough at times tugging hard on my scalp - which I don't think is good as when hair is wet it's meant to be more fragile. I paid nearly £400, which did also include a couple of products, so as you can appreciate the full experience wasn't what I expected at all. I can actually say though I am happy with the cut. I must remind myself that glossy Instagram pictures, don't give you the journey.

Comment

This was my second time visiting Nuala Morey. The first time was wonderful, I was so pleased to have found a hairdressers that could properly manage my curly hair, which was coloured beautifully and left feeling so so soft with great curls all round. I was therefore so excited to return. Sadly I was 5 minutes late so didn’t get the usual massage at the start. No bother! I had a new stylist this time who made up a colour which was then applied for a long time while she cut someone else’s hair. It was also all over my forehead which later left a mark. My hair was washed with cold water which she sprayed all down the back of my neck getting my clothes soaked, which was unpleasant and stayed wet all day. Not nice in cold winter! After the wash, my hair was styled by the apprentice. She applied loads of product so my hair was slick with gel. Because of this it took ages to dry and then did not curl at all. She seemed confused and I explained this to her and the other stylist who came to help. My hair felt so thick and awful with product, and looked terrible! To their credit, they rewashed me. Again with cold water. This time it was very rushed and it didn’t feel nice. When they styled it this time, by way of compensating from before they didn’t use much product, and tried to curl hair that was so dry the hairbrush was sticking through it. Again, my hair did not look good, and to make matters worse the stylish dragged her fingers through my dried hair, pulling out curls and just making it frizzy! It was not soft and smooth at all. She then tried to say that it was my curl type that was the issue, suggesting they were already straight (this is true for only one tiny section of my hair). I’m so disappointed to say my hair looked better when I came in than when I left. I was so upset my sister came to meet me with a hairband to tie it up. What a waste of money and 3.5 hours!! I won’t be back and this is a place I will no longer recommend to others. Hopefully your stylists can learn that not all curls should be handled the same!

Comment

£75 for a box standard 35 min appointment. 10 mins curl cutting time, 5 minutes condition leave in time and the rest dry the hair. It is my 3rd visit but this was my most disappointing and by far the quickest appointment I’ve ever had in my 46 year life.