Nuala Morey (2798 reviews)

Comment

Our stylist was outstanding, she did both my hair and my mothers and we both came out loving how she had restyled our curls with a shorter cut which made the most of colour and curls. Less impressive is the rather tired state of the salon now, including a faulty coffee machine. The admin and support is less than optimal. Callbacks if you leave a message may happen or may not, and personally I don't think a senior stylist should be left to wash hair, cut, take payment and clear up a salon on a late evenings bookings, so it feels like a little more investment around the main stylist would be a good idea.

Comment

Thank you for the lovely colour and style. Would have loved a little more shampoo pampering but staff all kind and welcoming. Sad that you wouldn't take my cash for payment.

Comment

It’s hard to tell if I’m happy with the cut as my hair has been styled in ringlets. I find the drying process very uncomfortable and this is why I don’t visit regularly. My neck and back is already feeling painful and I’ve come home with a headache from the tension around my neck. I think a massage afterwards would be more beneficial. I totally get that you want your customers to be styled a certain way but for me the cut is more important.

Comment

Really happy with my hair but for the price I feel the service could’ve been more attentive and calming. The people were very polite in there but could be a bit more enthusiastic.

Comment

Although the cut is ok, the blow dry was poor, had to come home and do it myself.Not great for the money.

Comment

I liked my haircut but probably won't go back to the salon. The online booking system let me pick a day and time that turned out to be unavailable as the hairdresser I'd booked didn't work then, so unsure why I could book this online. I had a phone call from the receptionist the day before and was able to re-arrange that day to see her, however when I arrived I was booked in with a different person and a different pay grade to what I'd selected with no explanation or apology. Had to wait 20 mins for appointment to start, was offered a complimentary drink but no soft drinks available so had tap water. It was mid afternoon but the salon appeared dusty with lots of hair everywhere so didn't want to put my bag on the floor but no where else to leave it. Hairdresser was proficient and good at their job, but when I asked questions about the products they were using I felt they were a bit dismissive in their answers and that my questions were stupid ones but I'd said I didn't know much and was keen to learn. Left happy with the haircut but disappointed by the experience as I'd heard such good things about the salon, but unlikely to go back.