Nuala Morey (2780 reviews)

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This was my 3rd appointment , previous appointments have had some bumps, however they were very minor. This time has been one disaster after another. From turning up to find someone else is cutting my hair , and not being informed before the actual appointment, to receiving 2 text messages whilst in the salon, asking me to turn up later (even when it takes 1 1/2hrs to get there) …. Being asked again if I’d like a shoulder massage only for me to have to check the product before it takes place as the oil contained lavender…. And I am allergic to it ! To my hair being cut at so many different layers I have long on top of short, very short pieces at the front (I can’t even tuck behind my ear) and when I asked if the lady could make the short bits not so blunt… to be told it’s down to my hair ! To the dryer being used too hot and too close to my scalp and one ear … that I had to keep pulling away or putting my hand on my ear to prevent it being scalding to leaving the salon with very wet hair with so much product that my hair became matted and it took almost an hour after my appointment to finish drying …..and I had to go home and wash it all over again. Going to the hairdresser is a treat for me, especially at this price … so to leave with such a bad experience and have to pay for the privilege is just down right upsetting. I always go with any recommendation made by the stylist as they know their craft, however when I said I didn’t want my hair to be in a triangle shape cut, I wasn’t expecting to have an all over the shop cut that just sits so weirdly … and be told it’s my hairs fault as it’s curlier in some places more than others ! As experts in curly cuts , I was looking forward to leaving the salon feeling a million dollars… not the way I did. Really disappointing

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My appointment was with Kelsey, who was so lovely, professional & frankly worked miracles on my hair! It’s a real treat for me to travel up for these appointments & I’ve always had a 10/10 experience.

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Terrible experience, deeply average stylist charging a premium price. Save your money.

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Really impressed and very grateful for the neck and shoulder massage Apologies, missed name of hairdresser- she was really helpful and informative and obliging with my requests.

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If you have curly or coily hair (as I do) this is your one stop maintenance place. Expect excellent service, advice and treatment

Comment

This was my second time visiting Nuala Morey. The first time was wonderful, I was so pleased to have found a hairdressers that could properly manage my curly hair, which was coloured beautifully and left feeling so so soft with great curls all round. I was therefore so excited to return. Sadly I was 5 minutes late so didn’t get the usual massage at the start. No bother! I had a new stylist this time who made up a colour which was then applied for a long time while she cut someone else’s hair. It was also all over my forehead which later left a mark. My hair was washed with cold water which she sprayed all down the back of my neck getting my clothes soaked, which was unpleasant and stayed wet all day. Not nice in cold winter! After the wash, my hair was styled by the apprentice. She applied loads of product so my hair was slick with gel. Because of this it took ages to dry and then did not curl at all. She seemed confused and I explained this to her and the other stylist who came to help. My hair felt so thick and awful with product, and looked terrible! To their credit, they rewashed me. Again with cold water. This time it was very rushed and it didn’t feel nice. When they styled it this time, by way of compensating from before they didn’t use much product, and tried to curl hair that was so dry the hairbrush was sticking through it. Again, my hair did not look good, and to make matters worse the stylish dragged her fingers through my dried hair, pulling out curls and just making it frizzy! It was not soft and smooth at all. She then tried to say that it was my curl type that was the issue, suggesting they were already straight (this is true for only one tiny section of my hair). I’m so disappointed to say my hair looked better when I came in than when I left. I was so upset my sister came to meet me with a hairband to tie it up. What a waste of money and 3.5 hours!! I won’t be back and this is a place I will no longer recommend to others. Hopefully your stylists can learn that not all curls should be handled the same!