Nuala Morey (2798 reviews)

Comment

I arrived 5 minutes early for my appointment and then waited 45 minutes past my appointment time before being shown to a chair. A few minutes into my cut my stylist had to leave me for another 10 minutes while she finished cutting another client’s hair. I was happy with the cut itself and the end result. I didn’t feel like I was given any advice about how to care for and style my hair - I noticed this information was being given freely to other clients. I did try to ask near the end but as three people had attended to my hair it wasn’t easy to find out what was recommended. I drove over an hour to get to the salon so had high hopes but sadly probably wouldn’t go back.

Comment

The salon is lovely. It was my first visit and I was given some good advise on how to style my curly hair. I mentioned to the girl that I sometimes wear my hair straight or wavey, but it's been cut in a way that will only allow me to wear it curly with uneven layers. I'm pretty disappointed as it was en expensive cut.

Comment

I did not get a head massage as advertised. I specifically asked for my hair not to be flat on top and that I liked some height. It was pancake flat. I also asked for short bits around my face. Not done. The curling and drying was good but a lot of water ran down my back and front.

Comment

The hairstylist was running late first thing in the morning. This alone is not much of an issue for me. I was largely ignored in the salon until she arrived. I felt my cut was quite rushed and not the usual care and attention was taken. Furthermore the price was higher than when I had booked so I paid the deposit at booking which should have been 50%. Then paid double that again after the cut which was not expected. I could have been told about the 50% price rise before arriving since my details would have been available on my booking

Comment

Hair cut was good and would recommend to curly girls. I feel like the salon could now do with perfecting some of the soft touches to make the experience really inviting and first class: Difficult to get hold of anyone on phone on reception. Also, website not updated so I sadly missed my hair colour due to miscommunication regarding the allergy testing. I think the decor is a bit mismatch and it leaves a slightly busy feel to the salon.. it’s also quite busy in there. Salon decor could do with update as is a bit grubby and bits falling apart eg flooring. I feel if senior hairdressers are wishing to give direction to others, it would be nice if they also acknowledged the client and explained what they were suggesting. Merely talking to the hairdresser over the client can feel a little tense and uncomfortable, like criticism of hairdresser that you have and anxiety around what’s happening to your hair. These aspects are the softer bits - ultimately I want a good hair cut, which is what I always receive here...I feel comfortable knowing they can deal with my hair type. Just to add to the experience, the above stuff could maybe be loooked at

Comment

Fantastic cut from Paula, can’t praise her highly enough. But she was run off her feet trying to do 3 people at once. I waited half an hour downstairs which felt grim and stuffy and it felt a bit like being in a conveyor belt. Your website is misleading; I thought there would be a chance to eat something as I had missed lunch to get there.