Nuala Morey (2598 reviews)

Comment

Staff were lovely and friendly, as always. Unfortunately, my daughter's and my haircut were disappointing. My daughter's stylist took double the length agreed off of her hair and it is now too short! I am disappointed with my fringe - there is a definite dividing line from the rest of my hair! My daughter did not ask for a fringe, just shaping around her face. However, she now has a fringe due to the length of her hair now being reduced. The colours in the highlights that we both had came out well - shame about the cuts!

Comment

I always look forward to coming to Nuala Moray because I feel like I have finally found a salon that understands my curly hair which is great. I had a great cut and was given really helpful advice. The only thing I would say is that the salon always seems to feel a bit chaotic- as though there are more customers than staff to help them, and staff can seem like they are trying to do too many things at once rather than focus on their customer at the time. It was more than 20 minutes after my appointment time that I was actually seen by my stylist, however the lovely receptionist did the best she could to manage the situation well. I'd love it if the great hair knowledge came with a slightly more relaxing environment!

Comment

Georgia gave a great consultation and cut thank you to rid me of a lot of damaged hair and cut to my suit new ( to me, 2-3months) curly/wavy style. She also reassured me to persevere with ‘curly girl’ thing even though my hair is more wavy than curly, in the hope once damage recovered, will get slightly better curls/ waves. Perhaps lacking clarity on what my hair could do with or clarityon product recommendations to help protein/ moisture balance. Aside from aveda products used in salon which of course makes sense, so not a big deal. However, the big downfall for me which I wasn’t expecting was how uncomfortable / not fit for purpose the chairs were in the position you were expected to slouch and rest and twist your neck on very uncomfortable edge of seat in order to diffuse curly/wavy hair. Ouch! I do admit I have issues with neck and back, however I don’t think this would be good for any customer’s neck or back and to me, not ok to assume it would be for any client, given it’s quite common for people to suffer with postural/ neck/back pain these days. I hate to complain about anything but I really think would make such a difference to get chairs that could better accommodate curly hair customers for hair drying without coming out with a crick in your neck/back. I was unable to stay in this position for long at all so Georgia was very understanding and we dried mostly upside down. She also explained you had looked into more suitable chairs but that they were too big to get past in the salon. I would definitely like to return as you really know your stuff for curly cuts but the chairs are a big down side for me sorry. I don’t expect you to need to contact me about this, but I hope might be helpful feedback to improve an aspect of your service, which is otherwise great!

Comment

I loved the cut and colour done by Skye I will 100% be requesting her again, I haven't had my hair coloured by someone else in my life and although I was nervous at first she really did make me feel at ease. However, I felt really deflated by my blow-dry that wasn't completed by her, I left unhappy with the style of my hair due to the blowdry and I now have to rehash and restyle it before I go anywhere as I am really unhappy with it. Its a shame because I really do love the colour and cut, next time I will query if a stylist can blowdry it.

Comment

This was my third time at the salon, each time the experience has been very different, this time it felt rushed and not as personal. My stylist was very good. I had a lovely massage before the haircut and a peppermint tea which was nice. I’m not sure what the small glass and gold bowl was?? Still a mystery (maybe it was a defuser of smells?) I do find the products and haircut quite expensive and always feel a bit shit that I don’t use the products, but that’s probs just me.

Comment

The salon and staff are lovely, this was my third visit and I will be booking again in the future. However I don’t feel like the stylist listened to my hair concerns and what I wanted to achieve from my hair cut on this occasion and I left slightly disappointed.