Nuala Morey (2798 reviews)

Comment

I booked a treatment following an amazing hair cut experience in your salon last month. My hair was amazing when I left. Since that hair cut, I had my hair curled using straighteners which has damaged the lower part of my hair (it no longer curls). I did email the salon for advice but never heard anything. So I booked a treatment (damage) in the hope id get to speak to someone about what I’d need to do to get my hair curling again. Unfortunately today the person due to deliver my treatment was late and kindly Tilly on reception did the first part of my treatment and the second part as the stylist never showed up. I was never given the chance to explain my concern about my curls and the treatment (was great and my hair feels soft) but evidently it hasn’t done the trick. I really wanted some advice from an expert on what I needed to do to try and get the curls back - or discuss if I needed a further cut. I’ve left feeling grateful that Tilly made the time to deliver my treatment (I know how busy you are and I really want to thank you for your time!) but I could have done with some advice.

Comment

I was disappointed to not have been informed before my appointment that Gabriella had left and really left with no choice about a new stylist. Colin was very personable and has produced a good cut. He was however very slow and I feel in- experienced. Whilst I am happy to have him cut my hair ( everyone has to gain experience I feel this could have been made clear and reflected in the price of the Cut and blow.

Comment

I had a colour and cut booked with Paula at 11:15, I drove from london so made sure I was plenty early. We did a strand test and my hair integrity was not strong enough so opted for a cut and treatment, this was my first ever experience with a curly cut and salon experience. Paula was super lovely and very friendly. Very informative and I hope to book with her again. My only problem is I was passed around to different staff, what was a 10 minute treatment I was left for 40 minutes and the second time I was left for another 30 minutes. I was left half way through drying so the lady doing my hair could attend the reception desk. All in all, I was there until 15:15pm, over 5 hours for a cut and treatment. I did complain to Paula and she gave me 20% off for my cut to which I am very grateful. She was very understanding and kind. I understand the salon is busy, but especially since I traveled 2.3 hours i dont think it was good treatment to have left me waiting for someone for so long multiple times. I felt abit like a hinderance and it wasn’t nice being passed around, and at the end of the day I was losing my tether a tad, as I’m now going to be stuck in rush hour on the m25 lol I really hope my next experience is better as I’m travelling so far , as I loved my hair cut and I have a lot of faith for Paula and her knowledge, she was fantastic and I am very greatful for the time she took to educate me on my hair.

Comment

I have visited Nuala Morey a few times over the last couple of years and have been very pleased with the results each time, however I find the prices have increased considerably even in that time - they were already high when I first visited. Unfortunately, this is a significant barrier to visiting more regularly!

Comment

First time visit - the intentions were good but the execution was lacking slightly. For the price / location I thought the salon was tired. The styling advice was good but unfortunately it hasn't improved curl retention. Worth a go but I don't think it's for me.

Comment

These guys are real experts on curly hair, and I really soaked up all the advice and encouragement I was given about my hair. I wanted to say a massive thank you for that. Some slight things to work on - when you spend £97 on a haircut I do expect to feel very special. Unfortunately my hair stylist was doing someone else's hair at the same time, so it did take the shine away from the appointment. I was left in the chair after having my hair washed for about 10-15 mins without being spoken to, or offered to go back to the main seat where i could read my book. My neck started hurting because I still had my neck back because I didn't know what was happening. - the girls in the salon were so sweet! However during my appointment there were lots of private chats happening leaving me feeling a bit uncomfortable. In other hair salons I enjoy having a chat with people doing my hair. I don't want this to take away the great job that was done. These are just some small points that would elevate the salon experience.