Nuala Morey (2893 reviews)

Comment

This was my second time coming to the salon. I would say there is definitely a need for a friendlier and more welcoming face/personality at the front desk. On both occasions, it felt like I was an inconvenience. When booking my second appointment, I made it clear that I wanted a full head of colour, and then highlights on the top and the lady on the phone said she'd book me in for a longer treatment as we were unsure how long it would take. When I arrived, and I was asked what I wanted I showed a photo, and the hairdresser said I was not booked in for a long enough appointment. A more experienced hair dresser came over and they said a full head wouldn't work well with curly hair, but I agreed with what they suggested, but made it clear that the main goal was to look as close to the picture as possible. I came away with some highlights in the correct colour, but that was what I wanted all over, with some lighter highlights. It felt like the highlights were suggested as they didn't have time to do a full head of colour in my appointment. To be fair to the hair dressers for both my appointments, they made my curls look lovely and provided plenty of tips and information about taking care of my curls which was appreciated. Overall however, I'm disappointed with the service and was not worth the price I paid. I could have gone elsewhere and gotten a full head for not much more.

Comment

i haven’t been to a salon in over 31 years as they never listen to what i want and always chop lots off so i stopped going. Nuala’s salon was unfortunately the same. i was very nervous and excited all at the same time when i arrived. i spoke to the stylist about what id like and although she was extremely lovely i feel she didn’t listen to what i wanted. i said i wanted to grow my hair and that the top especially was very short. also that id like a brown colour all over with some copper highlights. when it was finished my hair looked absolutely awful. i was in utter shock. the cut was very very short. my wavy hair was incredibly straight, especially on top where a lot had been taken off. the colour! … i looked like i had one of those orange wigs on that u wear with a kilt for a joke outfit. it was so awful, again i was in total shock. we tried between us to scrunch it up and the stylist washed it again a few times and said maybe it was the products. i burst in to tears, i couldn’t believe that this amazing looking salon on social media could of done this to my hair. i went home n floods of tears and in shock. my fiancé took me to asda so i could buy a brown hair dye (which is what colour i wanted in the first place along with SOME highlights ) and put it on. it looked so much better. i cried all night at the length as i’ve been growing my hair for a while and id not long had it cut so thought it didn’t need much taken off at all. i’m not only back to square one with it, im -10. this experience has completely put me off ever going to a salon ever again. im so upset i can’t quite believe this has happened. the stylist told me she would tell the owner and i was kinda expecting a phone call or text but nothing as yet. oh well, i’ve learned my lesson. NEVER AGAIN!