Nuala Morey (2863 reviews)

Comment

i haven’t been to a salon in over 31 years as they never listen to what i want and always chop lots off so i stopped going. Nuala’s salon was unfortunately the same. i was very nervous and excited all at the same time when i arrived. i spoke to the stylist about what id like and although she was extremely lovely i feel she didn’t listen to what i wanted. i said i wanted to grow my hair and that the top especially was very short. also that id like a brown colour all over with some copper highlights. when it was finished my hair looked absolutely awful. i was in utter shock. the cut was very very short. my wavy hair was incredibly straight, especially on top where a lot had been taken off. the colour! … i looked like i had one of those orange wigs on that u wear with a kilt for a joke outfit. it was so awful, again i was in total shock. we tried between us to scrunch it up and the stylist washed it again a few times and said maybe it was the products. i burst in to tears, i couldn’t believe that this amazing looking salon on social media could of done this to my hair. i went home n floods of tears and in shock. my fiancé took me to asda so i could buy a brown hair dye (which is what colour i wanted in the first place along with SOME highlights ) and put it on. it looked so much better. i cried all night at the length as i’ve been growing my hair for a while and id not long had it cut so thought it didn’t need much taken off at all. i’m not only back to square one with it, im -10. this experience has completely put me off ever going to a salon ever again. im so upset i can’t quite believe this has happened. the stylist told me she would tell the owner and i was kinda expecting a phone call or text but nothing as yet. oh well, i’ve learned my lesson. NEVER AGAIN!

Comment

I asked about colour testing and it was ignored. I asked for colour advice and was told maybe different highlights to discuss during cutting. But it wasn’t revisited.

Comment

Unfortunately, I had a really disappointing experience at the salon. I was booked in for a cut and colour and ended up leaving without it being coloured as the hairdresser ran out of time. I was told that they needed to do a colour test on my hair to see how a colour would turn out but wasn't informed that if I had this done, it would mean no time left to actually dye my hair. So so disappointing especially after having paid £23 for the colour test passport. Complete waste of money! I was told that I could be booked in another time for the colour but as I had specifically booked the appointment for a wedding at the weekend this wasn't an option. The cut was also very disappointing. The first thing I said was that I was trying to grow out my hair and although I appreciate that the damaged ends needed to be removed, I left the salon with hair far shorter than what I wanted. Not only this, but the cut was not up to standard, I have differing lengths on each side of my head and underneath section at the back, is so much shorter than the top layer - this has lead to be now having a scraggly top layer of hair without any thickness to it. Extremely disappointing hair cut for £100.