Nuala Morey (2819 reviews)

Comment

I was left waiting for an hour without being told this would be the case before my hair was cut. I wish I was at least been prewarned or told on arrival. The hair cut itself was lush, the girl who did it was lovely etc but the waiting time was unacceptable. I understand these things happen but no warning or communication made it a whole lot worse... I paid full price as I understand it is no ones fault when these things happen and I didn't want anyone to lose out on their wages..but please just communicate when these problems occur so I don't have to leave work early/could run errands in the hour delay.

Comment

Before my appointment I was already really anxious about the experience as I always have bad experiences with hair cuts as I have so much hair and it seems to put people off. Anyway, on arrival I was not greeted or welcomed at all. I understand everyone was busy but to quickly look up from the current client and say something like ‘won’t be a minute’ or similar wouldn’t have taken much effort from them and would have helped me feel at ease a bit more. I thought the end result was okay but not value for money which is a shame, maybe I should have paid the extra for the director.

Comment

I was very excited for my first ever curly cut, which I told the stylist. However, it did not live up to my expectations. I thought I would be taught techniques and talked through the process. The only thing the stylist spoke about was the products she used. She also used very high heat when she diffused my hair. I didn’t expect to pay so much for simply a cut and style. Of course the curls looked great but this wasn’t what I had hoped for.