Nuala Morey (2598 reviews)

Comment

I visited on a Saturday. The staff were friendly but it was very very busy which meant quite a lot of waiting between consult/wash/cut/dry with different stylists for different stages. If you want the undivided attention of your stylist from start to finish then maybe a week day might be better. I'm happy with the cut overall.

Comment

My hair stylist was nice enough but there was no chatting and different people working there came over to help dry with no introductions etc. I left with my hair feeling like it had an awful lot of product in it and nothing like the Instagram pictures and videos posted. It was made clear that there was a very high staff turnover which is worrying.

Comment

The appointment was running over and no acknowledgement that I was waiting. Lack of communication due to following the instructions on the email sent about COVID rules to wait in the car or outside and that a call would be relieved which didn’t happen. Once seen good cut, friendly but at times mask by one staff member not on her face and diffuser burnt my ear at one point accidentally, being more careful with this would be good. The seats not the most comfortable nor getting hair washed with neck on the basin. Love my hair though.

Comment

The salon did not advise that a further patch test before the appointment so I could not have my full appointment the staff were excellent but it was disappointing that the salon did have the administration in place to facilitate my appointment.

Comment

There was a lot of waiting for the stylist to return to continue with my cut/colour due to the stylists attending to multiple clients. Downstairs was really cold.