Nuala Morey (2798 reviews)

Comment

I was disappointed to not have been informed before my appointment that Gabriella had left and really left with no choice about a new stylist. Colin was very personable and has produced a good cut. He was however very slow and I feel in- experienced. Whilst I am happy to have him cut my hair ( everyone has to gain experience I feel this could have been made clear and reflected in the price of the Cut and blow.

Comment

I had a colour and cut booked with Paula at 11:15, I drove from london so made sure I was plenty early. We did a strand test and my hair integrity was not strong enough so opted for a cut and treatment, this was my first ever experience with a curly cut and salon experience. Paula was super lovely and very friendly. Very informative and I hope to book with her again. My only problem is I was passed around to different staff, what was a 10 minute treatment I was left for 40 minutes and the second time I was left for another 30 minutes. I was left half way through drying so the lady doing my hair could attend the reception desk. All in all, I was there until 15:15pm, over 5 hours for a cut and treatment. I did complain to Paula and she gave me 20% off for my cut to which I am very grateful. She was very understanding and kind. I understand the salon is busy, but especially since I traveled 2.3 hours i dont think it was good treatment to have left me waiting for someone for so long multiple times. I felt abit like a hinderance and it wasn’t nice being passed around, and at the end of the day I was losing my tether a tad, as I’m now going to be stuck in rush hour on the m25 lol I really hope my next experience is better as I’m travelling so far , as I loved my hair cut and I have a lot of faith for Paula and her knowledge, she was fantastic and I am very greatful for the time she took to educate me on my hair.

Comment

I have visited Nuala Morey a few times over the last couple of years and have been very pleased with the results each time, however I find the prices have increased considerably even in that time - they were already high when I first visited. Unfortunately, this is a significant barrier to visiting more regularly!