Nuala Morey (2798 reviews)

Comment

Lovely haircut and complementary neck massage. Salon felt a bit crowded and there is no waiting area. It is expensive but this is understandable given the time it takes to dry and style curly hair. I was offered a drink at start but would have been nice to be offered again given length time you are there. Compared to other salons there is a little way to go in looking after customers, just a few tweaks would make all the difference. Overall a good experience.

Comment

I booked a treatment following an amazing hair cut experience in your salon last month. My hair was amazing when I left. Since that hair cut, I had my hair curled using straighteners which has damaged the lower part of my hair (it no longer curls). I did email the salon for advice but never heard anything. So I booked a treatment (damage) in the hope id get to speak to someone about what I’d need to do to get my hair curling again. Unfortunately today the person due to deliver my treatment was late and kindly Tilly on reception did the first part of my treatment and the second part as the stylist never showed up. I was never given the chance to explain my concern about my curls and the treatment (was great and my hair feels soft) but evidently it hasn’t done the trick. I really wanted some advice from an expert on what I needed to do to try and get the curls back - or discuss if I needed a further cut. I’ve left feeling grateful that Tilly made the time to deliver my treatment (I know how busy you are and I really want to thank you for your time!) but I could have done with some advice.