Nuala Morey (2734 reviews)

Comment

Pros: Lovely stylist, knowledgeable about hair, products and curls. Friendly staff who smile when you walk past. Cons: First of all I had to wait 45 minutes before I was seen. Obviously with everything going on I don’t mind a degree of leniency but no one told me my stylist running late or how long she would be, I had to ask after waiting 20 minutes and got a generic ‘she’ll be with you soon’ response. I had high hopes and specifically drove from London (5hour round trip) to get the ‘Nuala’ finish, namely defined, shiny, uniform waves which is something I’ve always struggled with. Unfortunately I received a very average finish that was neither shiny nor uniform. To reiterate, the cut is gorgeous and the stylist really listened to what I wanted but the diffusing was done by two other girls who sat there in silence just holding the diffuser, no asking what I wanted (volume/definition etc) and instead clearly just wanted to get the job done. Finally, I paid for an all over black colour and was quoted one price over the phone and charged more at the salon which is my pet peeve. I appreciate the receptionist was unsure which service I would need (it was for the stylist to decide) but I should have been quoted the higher price when I asked her to confirm that I wouldn’t be charged any more. I had zoned out when getting my colour done so I asked the other stylist who cut my hair which dye had been used (perm or semi) but she didn’t know. I assume it was semi as just 10 days later I can already see hints of auburn coming through. I’m really unhappy about this as I usually dye my hair at home (black all over colour can’t really go wrong) but I wanted to pay more for salon quality and longevity. I feel I should have been asked or at least told what dye was being used so I could explain what I wanted.

Comment

Everyone at the salon was very nice. Unfortunately I don’t think I received expert advice . I made it clear that I really wanted an easy hairstyle that I could easily manage on my own but I was told that I have complicated hair and it will never be easy. Although my hair looked super cute when I left the salon, I was unable to duplicate the results from my “curly clinic” experience. Also, the products that were recommended and I purchased (for a LOT of money) turned out to be the opposite of what I needed. I have super coarse and thick hair and the recommended products were for “fine, thin or limp hair” (I didn’t read the bottles until I got home). I switched back to my other products and directed my husband on how I wanted my hair cut, and now I am enjoying my hair for the first time. I traveled quite a distance based on what I saw on Instagram and was very excited to have Nuala style my hair, however I’m sorry to say that I cannot recommend this salon.