Nuala Morey (2294 reviews)

Comment

I liked my haircut but probably won't go back to the salon. The online booking system let me pick a day and time that turned out to be unavailable as the hairdresser I'd booked didn't work then, so unsure why I could book this online. I had a phone call from the receptionist the day before and was able to re-arrange that day to see her, however when I arrived I was booked in with a different person and a different pay grade to what I'd selected with no explanation or apology. Had to wait 20 mins for appointment to start, was offered a complimentary drink but no soft drinks available so had tap water. It was mid afternoon but the salon appeared dusty with lots of hair everywhere so didn't want to put my bag on the floor but no where else to leave it. Hairdresser was proficient and good at their job, but when I asked questions about the products they were using I felt they were a bit dismissive in their answers and that my questions were stupid ones but I'd said I didn't know much and was keen to learn. Left happy with the haircut but disappointed by the experience as I'd heard such good things about the salon, but unlikely to go back.

Comment

This was my second visit within a month ( I came back for colour). I am so happy to have found you but I am confused by your pricing as it isn’t obviously available or discussed during the appointment or booking. I asked over the phone and was quoted a price that was well short of the total I paid today - it’s not that I don’t think the prices are fair but clarity before/at the time would be very helpful.

Comment

Travel 50 miles each way to visit this salon on recommendation of a friend. Highly recommend if you have curly hair. Luxurious experience, never rushed. More expensive than salons I could visit locally but cut is so good I go less frequently. Highly recommend.

Comment

I visited the salon recently with my daughter and we both had a curly cut and treatment. We felt extremely safe in the hands of our stylists and all staff made us feel welcome. I felt that the stylist listened to my problems and understood my hair concerns . Overall the experience was great and we both left feeling fabulous. Staff were very knowledgable and gave us great tips for styling our curls at home . Will definitely return to the salon in the future .

Comment

Thank you so much Drew..

Comment

My only comment would be that my appointment was for 3:30pm but my stylist was with another client until approx 4:10. Whilst I would not want anyone to be rushed I do feel this is a bit too long. Ten/fifteen mins fine but… maybe leave a little more time between appointments