Nicky Oliver (2519 reviews)

Comment

After showing the reference photo, the hairdresser did not seem to know how to cut curly hair - she cut way too short to what’s been discussed at the beginning of the visit, not taking into consideration that the length will be even shorter when the curls form after drying. Cutting wasn’t done gradually to check if the length needs to be adjusted- I could feel after the first cut that it is too short but not much can be actioned when the damage is already done. After drying, I was continuously asked if I’m happy (which you could have probably tell from my expression - I wasn’t) but didn’t really want to argue as a) you cannot really reverse a bad haircut, and b) it felt incredibly awkward and uncomfortable. I’d suggest more training for staff on how to treat and cut curly hair.

Comment

For £50 cut place was very tired and old . Need a good deep clean and paint . Location just felt uncomfortable. Chair to wash hair hurt my neck . Aj was lovely, however didn't seem as confident for a senior stylist.

Comment

Requested a staff member prior to appointment. On appointment I was given someone different and wasnt made aware they where not available today. After having my hair washed,cut and a blow dry started I was passed over to another colleague. I requested a blow dry with lift. My hair had no lift what so ever. stylist even asked me if I would like straighteners running through it. I also thought it was strange that no heat defence or product was applied prior to my hair being blown. Also never been to a salon and been asked if I want the straighteners running through my hair. Maybe that's the latest trend, but I much prefer a well done blow dry, one in which actually shows I've actually been to a salon. First member of staff was engaging, sadly I wasnt made to feel a priority as she had to attend to other clients. All in all I felt rushed and didnt feel I walked out feeling great about my hair.

Comment

I had the most rushed haircut and worst blow dry ever. I’ve had graduate stylist doing my hair in other salons before but it was never this bad. I showed a picture at the beginning to the stylist however he didn’t seem to understand what I wanted, he was quite argumentative as well. When I said that the length of my hair is still so long, he said that he is already behind time so he will need to straighten my hair quickly and then cut again at the end. However once he started blow drying my hair, I could see how nervous he was another customer was waiting for him. He was straightening big chunks of the hair at once which made it obvious that the roots are still frizzy and curly as I naturally have curly hair. Instead of him straightening those frizzy curly bits, he hid them with the upper layer of hair. At this point I got concerned about him cutting my hair again at the end as if the hair is not straightened well then the cut won’t be even. So I just had to accept the hair length he I have. The photo I showed him was a girl with straight short hair with some volume on top, the fringe was directed backwards, there was no curls at all and I stressed on not wanting curls as I have curly hair naturally and I wanted straight look. He said he will do these curls first then go through them at the end to give a nice big wave look. However at the end my whole hair had these worm curls at the end and my hair was just lying on my eyes. I showed him the photo again and said that it doesn’t look any similar and that my hair is lying over my eyes and has zero volume. He started straightening my hair from the front quickly without looking at the reference photo. My hair started looking even worse, I had my hair with zero volume lying over my eyes and sides and from the back it had those strong curls. I even had quite rude response from the stylist when I asked for some volume, saying I can’t give you any volume with a hair straightener, he sounded a bit angry and nervous as he needed to start with the other customer.I am not satisfied with the hair cut, the styling and the service. It’s not my fault that the stylist was running behind, as a customer I shouldn’t get a terrible hair style as a result.

Comment

Appointment booked for 15:30 for wash and blow dry,arrived in time and was advised stylist was running 5 mins late which isn't a problem...30mins later I was still waiting when finally one of the trainees took me for my hair washed without an apology. Stylist pleasant enough but nothing special

Comment

Lovely staff and really friendly! Sadly terrible blow dry, my hair was dried flat to my head with no brushes used to give volume. Had to rewash when I got home as looked really bad! Wouldn’t recommend for any bouncy/ curly blow dry.