Hair By Phillip Award Winning Hair (3071 reviews)

Comment

I’m actually really upset after my visit. Asked for dark blonde and came out with dark brown with a red/orange undertone and more red at the front. Was asked if I wanted warm or cool tone. I said cool. The cut is great. But the colour is a mess. The original quote was £99 and they ended up putting an orange underneath a brown and so I was charged for 2 tints making the final fee £130. I don’t even want to leave the house like this to be honest. Will never go back. Honestly so upset. I trusted them to have listened to what I asked. But it’s like they just did whatever they wanted. My hair was white when I went in. I would never have touched it with red as it would be impossible to get rid of. Now I’m stuck with it. Have never been so upset after spending so much money.

Comment

I went in for a curly blow dry and left with my hair pretty much straight with a kink in it. Unfortunately I will not be returning & do believe it was a waste of money and time. My hair was not remotely curly.

Comment

I found it quite unprofessional that once someone’s shift was finished they just left even if they still had a client in their seat especially if it was for colours. I ended up with 3 different people doing my hair in the end. I was handed a gown to put on myself as soon as I walked in and hadn’t even taken my coat off yet. No one took any notice of the stopwatch going off to rinse my hair off. When someone eventually came over to wash it they spoke to another member of staff the entire time which is probably why when I scratched my head when I got home I had dye under my fingernails. The colour I got wasn’t what I asked for at all. The only highlight was the girl who blow dried it (who was already rushed off her feet) while others left or stood talking was very nice and did a great job