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Edward James London (Balham)


Edward James London (Balham) (729 reviews)



Ranked 23 of 23 in London

162 Balham High Road, London, Greater London, SW12 9BW, United Kingdom

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Visit the Edward James London (Balham) website


You can book at Edward James London (Balham) London online using our Book Now button located above. Select from a list of services offered, pick your favourite Edward James London (Balham) staff member and book from the dates available.

At Edward James, we specialise in quality couture hairdressing, creating beautiful and bespoke hairstyles based on in-depth consultations that complement guests’ lifestyles and personalities. 


Our experienced stylists undergo constant training to ensure that they're up to date with the latest cutting, colouring, texturising and heat styling techniques as well as market-leading styling and maintenance products. What sets us apart from other salons is our dedication to ensuring you to not only leave our salon looking and feeling amazing, but also understand how to manage your hair at home. Educating our clients on how to get the best from their hair is part of our salon experience, and we can give you techniques and methods that are practical and efficient.


To enhance each salon experience, our guests are treated to complimentary signature rituals such as Scalp, Shoulder & Neck massages, Aromatherapy Sensory Journeys, Gents Cleanses and Hand & Arm massages using products from Aveda’s 97% Naturally Derived Pure Plant and Flower Essences range.


To help unwind and melt away tension while allowing an escape from the pressures of the outside world, fresh herbal teas and a complimentary glass of bubbles in the evening perfect all appointments. 

Reviewed by 729 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Edward James London (Balham) were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

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Opening Hours

MON 09:00 to 21:00
TUE 09:00 to 21:00
WED 09:00 to 21:00
THU 09:00 to 21:00
FRI 09:00 to 20:00
SAT 08:00 to 18:30
SUN 09:00 to 18:00

Payments Accepted

Payment method Payment method Payment method

Brands Stocked


What our customers are saying about us

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18 Dec 2024
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Comment

It just takes a really long time - I was just here for 4.5 hours

Response from Edward James London Aveda

Dear Josephine, Thank you for your feedback and for taking the time to leave a review. We’re so glad you chose us for your cut and colour. We can see that you had a Balayage, Cut & Blow-Dry, Botanical Treatment, and a Toning and Root Shadow service. This level of artistry and attention to detail does require time, as we want to ensure every aspect of your experience is tailored to perfectly to meet your hair goals. However, we understand that 4.5 hours can feel like a significant commitment, and we appreciate your patience during the process. We’re always looking for ways to make your experience more comfortable and enjoyable, so if there’s anything we can do to improve this for your future visits, please let us know. Thank you again for your feedback, and we hope you love your new hair! Warm regards, Edward James Team - Balham Warm regards,

Posted on 22 Jan 2025


03 Mar 2022
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Comment

You used to give 15 min neck and shoulder massages, this no longer seems to happen which given the price point is disappointing.



12 Apr 2025
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Comment

I had a lovely experience and was really happy with my hair at the end. It was very relaxing and a beautiful spot and staff were very attentive. But it is very expensive and I was charged more than I thought I’d pay.

Response from Edward James London Aveda

Dear Guest, Thank you so much for your feedback. We're really pleased to hear that you had a lovely experience and were happy with your hair and the service you received — it's always great to hear when our team has made someone feel relaxed and well looked after. We're sorry to hear that there was some confusion around the pricing. As this review is anonymous, we're unable to identify the details of your visit, but we’d really like to look into this further for you. If you're happy to reach out directly to the salon, one of our managers will be more than happy to go over the charges with you to ensure everything is clear and correct. Please email us at balham@edwardjameslondon.com or phone us on 02039784415. Thank you again for taking the time to leave your feedback — we really value it and hope to welcome you back again soon. Warm regards, The Edward James Team

Posted on 14 Apr 2025


01 Jun 2025
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Comment

The temporary girl who washed my hair and blow dried I don’t think had done it before. She didn’t know I was getting a treatment (which I asked to skip as she was asking me lots of questions on what she should use so I didn’t have confidence she knew what to do). There was no head massage and still colour coming out onto my hand after we finished. My hair was greasy by the end and I was drying it by myself as she was really struggling. I was offered to wash my hair again as the Harriet (usual colourist) agreed the conditioner hadn’t been washed out, but I needed to go/didn’t want to get washed by her again. Usually quite good, but today was pretty poor - I wouldn’t get her back to the salon.


18 May 2021
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Service Quality & Prof. Advice
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Comment

Beautiful salon with lovely people. If you want a simple cut, I would recommend.


11 Jul 2021
Overall Environment Care

Service Quality & Prof. Advice
Value for money
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Comment

The overall feeling was good. The staff were friendly and I felt comfortable. However, I was not entirely happy about the result, maybe there was a misunderstanding of some sort but I did not get the result I was expecting and I did not realise until it was too late, in a way I feel like I paid for a service that did not live up to my expectations and I don't have the results I desire - at least part of it.
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