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Billy Basin (1971 reviews)



Ranked 3 of 7 in Greater London

40 High Street, Hampton Hill, London, TW12 1PD, United Kingdom

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Reviewed by 1971 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Billy Basin were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Opening Hours

MON Closed
TUE 09:00 to 18:00
WED 09:00 to 18:00
THU 11:45 to 21:00
FRI 09:00 to 18:00
SAT 09:00 to 18:00
SUN Closed

Payments Accepted

Payment method Payment method Payment method
Payment method Payment method

Services

Ladies Cut Mens Cut Childrens Cut Blowdry Highlights
Permanent Colour


Brands Stocked



What our customers are saying about us

Commented reviews only





12 Nov 2024
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

More painful and exhausting than a visit to the dentist. The staff continued to smile and be professional whilst they Tried to contain their annoyance in a patronising way. It was mooted by the owner that it was my hair’s fault that the product used , left it like an oil slick. As and could not be dried. It was a mistake but it meant that I didn’t get s blow dry and had to have 4 shampoos which had left my hair dry and unfinished. They took £5 off £45 but I gave it to the hairdresser who was obviously upset. I felt upset that she was upset. I should have been given a complimentary voucher but I am not in a rush to go back, maybe they should have offered s Free product to help with my now dry hair and not made me pay the fee. The amount of pulling and drying was painful and traumatic. I know other people love them they just don’t work for me.




23 Oct 2010
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)



16 Aug 2024
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

I am so upset that I have to leave such a negative review& I want to make clear it is not personal in any way towards the young gentleman who dealt with me. As a regular client I am disappointed that when my regular stylist is sick, I’m not giving a choice of another experienced stylist.Or notified that I will be dealt with by someone clearly not experienced & let that be my choice. I’m further upset that I was asked to pay £48 for I guess a wash& good head massage?I was so upset I just wanted to get away.


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