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Raw Dartford
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Reviewed by 2404 customers (view comments)
The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Raw Dartford were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).
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What our customers are saying about us
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Anonymous
20 Jan 2025 |
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Shirley
22 Jan 2025 |
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Anonymous
23 Jan 2025 |
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Pamela
24 Jan 2025 |
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Tracy
25 Jan 2025 |
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Janet
31 Jan 2025 |
Comment
Always very happy with Maddie's work, from colouring to the cut and blow-dry. I have been quite frustrated with timing issues however for the last few years. I feel the appointment times for any type of colouring are over-extended, to allow the stylist to juggle two appointments simultaneously. A mere root dye + cut & blow-dry normally takes 2.5hrs! However, when I arrived yesterday for my appointment at 10am, I wasn't seen until 10.22am. The dye application then took no more than 15 minutes, and was washed off when my stylist had finished applying dye to another customer's hair. The washing took no longer than 15 minutes either, and the cut and blow-dry was completed just before noon. My entire appointment was completed within 1.5hrs, though I was waiting from 9.45am to 10.22am - however the actual time of service was palatable. Many other times I have visited and the root touch up has taken the full 2.5hrs or just over. The appointment length depends heavily on what another customer wants doing to their hair between your appointment, which makes time management impossible due to the unpredictability. Once I waited for well over an hour with dye in my hair before it was rinsed, as my stylist at the time (Mel) was asked to do a full head of highlights in between my colour and cut. I spent well over 2.5hrs for a simple root dye that day (this was perhaps 2 years ago) but my service time has been unpredictable and inconsistent over many years now. Apart from timing issues however, I'm always happy with whatever I'm getting done, always offered refreshments and always spoken to nicely. It's just the unnecessarily long appointments that frustrate me.