Bloc. Hair (1203 reviews)

Comment

I was called 45 minutes before my appointment, which I booked via the online system, and was asked to come in earlier. I said, I was about to leave but would get there as soon as I could, traffic permitting. It normally takes 25 minutes to get in to reading town centre, but because of the rush hour traffic it took slightly longer. I got another call at 17.30, which I couldn’t answer as I was parking my car. Then another call at 17.35, I was able to pick up but was met with a very moody voice, telling me basically to hurry up. I think this treatment is completely uncalled for, as I did turn up to the salon 5 minutes before my appointment. When I arrived, the atmosphere was nice in the salon but the blond female hairdresser seemed slightly annoyed and didn’t seem interested in any form of interaction. I probably said two lines about what I wanted done to my hair before she carted me away to the sink. During the cut, the hairdresser was coughing, which I could feel land on my face, which is just plain disgusting. Half way through the cut, she did offer me a drink, which I appreciated and when it got time to paying (leaving a tip) her tone certainly improved. I’m not a confrontational person, so maybe it’s on me for not speaking up during my appointment but I think paying £62 for the that kind of treatment is awful. The only positive I can really say is that she did a good job on the haircut.

Comment

I was nervous about heading to the salon as I haven’t been feeling very confident lately but I left feeling amazing! The staff were all so warm and welcoming. I was welcomed in promptly, offered a drink until my appointment time arrived and when it did I spoke to my stylist Alan who took the time to understand what I wanted and made a suitable adjustment to my request to ensure the cut I wanted was as flattering to me as possible. The lady who washed my hair was so attentive and caring (apologies for not catching the name) and then the haircut went smoothly with lots of uplifting and friendly conversation. I left feeling pretty and I am so happy with my haircut!! I could tell that even the stylists I didn’t interact with were really kind and warm because of how they were conversing and treating their clients. A lovely environment, with even better staff and talented stylists. I highly recommend them and can’t wait for my next visit!