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The Retreat Beauty Rooms & Nail Bar at Jarrolds
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1-11 London Street, Norwich, Norfolk, NR2 1JF, United Kingdom
Visit the The Retreat Beauty Rooms & Nail Bar at Jarrolds website
You can book at The Retreat Beauty Rooms & Nail Bar at Jarrolds Norwich online using our Book Now button located above. Select from a list of services offered, pick your favourite The Retreat Beauty Rooms & Nail Bar at Jarrolds staff member and book from the dates available.
Based in the heart of Norwich's city centre is The Retreat Beauty Rooms & Nail Bar, situated beneath the Beauty Hall at Jarrolds. The Retreat provides you with a calm and tranquil environment to unwind the stresses of the day.
Reviewed by 1456 customers (view comments)
The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at The Retreat Beauty Rooms & Nail Bar at Jarrolds were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).
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Services
| Facial | Facial Tinting | Facial Waxing | Body Waxing | Body Treatments |
| Buff & Polish | Manicure | Pedicure | Tanning | Massage |
| Specialist Body Treatments | Aromatherapy | Reflexology | French Manicure | Gel Full Set |
| Nail Art | Spray Tan | 1/2 Leg | Full Leg | Bikini |
| Brazilian | Hollywood | Under Arm | Back | Chest |
Brands Stocked
What our customers are saying about us
Show all reviews|
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Maddy
03 Sep 2025 |
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Andy
03 Sep 2025 |
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Anonymous
Loddon 01 Sep 2025 |
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Marion
31 Aug 2025 |
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Ceci
30 Aug 2025 |
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Pauline
Norwich 29 Aug 2025 |
Comment
I chose Jarolds because of their reputation for high quality, so I was quite disappointed when I noticed the poor quality of my treatment in different lighting after my appointment (see picture 1). I went back to explain my concerns, and I really appreciate how quickly they found a solution and managed their time to make sure I left as a satisfied client (see picture 2). A special thanks to Ashley, who immediately understood what I meant and redid my nails beautifully. That being said, I’d like to point out a few things that I believe are important for maintaining high-quality and hygiene standards: 1. None of the staff were wearing gloves. I don’t know if this is standard practice in the UK, but in every other salon I’ve visited, gloves are always used. It would feel much more hygienic and professional if this was adopted here. 2. Two employees had visibly chipped and poorly maintained nails, including the person who first did my treatment. It felt quite unhygienic and unpleasant to have someone with damaged nails—without gloves—removing polish from mine. Overall, I’m grateful for the correction and Ashley’s excellent work, but I believe more attention to hygiene and presentation would make the salon experience far more professional and reassuring for clients.