The Retreat Beauty Rooms & Nail Bar at Jarrolds (1133 reviews)

Comment

The new salon is lovely & the service is very good. My only gripe is that the salon is charging exorbitant prices for a drink, coffee, soft drinks etc. I think at least tea and coffee should be offered gratis.

Comment

Enjoyed a great massage with Emma. The rooms are nice, beds warm and comfortable. Overall a welcome and relaxing experience. Highly recommended.

Comment

I so enjoyed having my hands and feet pampered today. Wonderfully relaxing and my skin definitely looks and feels better. I will be booking another session in March. My thanks to Emily for a great treatment.

Comment

I recently visited the spa at Jarrolds with high expectations, given the prestigious setting. While the decor is lovely, the actual spa experience fell short of expectations. The gel manicure and pedicure, despite the high price, lacked attention to detail. Minimal cuticle work and filing were performed, and no attempt was made to clean under the nails. The gel application was slow and required multiple coats. Furthermore, no hand cream was applied after the treatment, and I was charged for a full gel removal on my toes, even though only a small amount of gel remained on two big toes. The pedicure was similarly underwhelming. While the spa's ambiance is undeniably pleasant, the quality of service did not match the price. I am disappointed with my experience and felt like I was overcharged.

Comment

As always fantastic service from the team, especially from Hannah who is very knowledgeable and helpful. Thank you.

Comment

Lovely new treatment areas and rooms. Excellent experience. Looking forward to my next one!