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The Retreat Beauty Rooms & Nail Bar at Jarrolds


The Retreat Beauty Rooms & Nail Bar at Jarrolds (1133 reviews)



Ranked 17 of 17 in East of England

1-11 London Street, Norwich, Norfolk, NR2 1JF, United Kingdom

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Visit the The Retreat Beauty Rooms & Nail Bar at Jarrolds website


You can book at The Retreat Beauty Rooms & Nail Bar at Jarrolds Norwich online using our Book Now button located above. Select from a list of services offered, pick your favourite The Retreat Beauty Rooms & Nail Bar at Jarrolds staff member and book from the dates available.

Based in the heart of Norwich's city centre is The Retreat Beauty Rooms & Nail Bar, situated beneath the Beauty Hall at Jarrolds. The Retreat provides you with a calm and tranquil environment to unwind the stresses of the day.

Reviewed by 1133 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at The Retreat Beauty Rooms & Nail Bar at Jarrolds were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

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Opening Hours

MON 09:30 to 17:00
TUE 09:30 to 17:00
WED 09:30 to 17:00
THU 09:30 to 17:30
FRI 09:30 to 17:00
SAT 09:30 to 18:00
SUN 10:30 to 16:30

Services

Facial Facial Tinting Facial Waxing Body Waxing Body Treatments
Buff & Polish Manicure Pedicure Tanning Massage
Specialist Body Treatments Aromatherapy Reflexology French Manicure Gel Full Set
Nail Art Spray Tan 1/2 Leg Full Leg Bikini
Brazilian Hollywood Under Arm Back Chest

Brands Stocked


What our customers are saying about us

Commented reviews only





21 Dec 2018
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Value for money
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Comment

You should state that this facility is on the shop floor, rather than in the Retreat, the lady doing the threading was simply not interested - no customer service skills at all. whilst value for money, it felt like a conveyor belt



31 Oct 2024
Overall Environment Care

Service Quality & Prof. Advice
Value for money
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Comment

Terrible nail service, specially for the price. Do not recommend.



18 Sep 2019
Overall Environment Care

Service Quality & Prof. Advice
Value for money
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Comment

I'm disappointed again with the service. I always book appointments but was left waiting 20 minutes last time and 10 minutes this time, I'm usually kept waiting. I have to rush up from Riverside Road for these appointments and only get half an hour paid breaks so am disappointed at this level of service. My eyebrows were over plucked too - when I clearly said I wanted to keep them as full as possible and just wanted a tidy up.


05 Feb 2025
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Value for money
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21 Dec 2019
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Value for money
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Comment

Very disappointed with my lashes, I had heard great things about the retreat and after showing a photo of my previous lashes l was expecting something very similar. The lashes are no where neat as good as l thought they would be and then to be charged £80 for them was the last insult. Bearing in mind that it is so close to Christmas and I am actually flying out on Christmas day, it is too late to have more lashes and the dramatic look l asked for. I feel that I have been mislead in the lashes l have expected especially as l had shown a photo of my previous and what l was expecting. Although l told her that l was expecting dramatic she just explained what she had done and recommended Russian lashes next time. I will not be recommending The Retreat to any of my friends and will be emailing and making a formal complaint.



28 Nov 2024
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Service Quality & Prof. Advice
Value for money
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Comment

I have in the past had excellent treatment with a beautician I see regularly. On this occasion I had my eyelashes tinted,and the chair was in the shop. No greeting asked what colour tint. Process done in silence eyes obviously closed, no mention of how long etc. Then wiped of with one cotton pad. Didn’t dye lower lashes. No communication. Uncomfortable experience in a very busy shop . Would not repeat
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