The Retreat Beauty Rooms & Nail Bar at Jarrolds (1746 reviews)

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Very good luxury gel pedicure

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Everyone is so lovely, and is always so professional. My favourite spa in Norwich.

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The beautician was welcoming and put me at easy . The service was professional and a nice experience. .

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The young lady who did my pedicure was very professional and worked hard and concentrated on the job. Highly rate her.

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I attended today for a full leg and bikini wax. This is a treatment I have elsewhere every 4-6 weeks but I couldn’t not arrange an appointment in time so I thought I’d try somewhere new. The spa waiting area, nail salon was lovely and very inviting. The treatment room itself was comfortable and a good temperature however lacking character and softness. The therapist was very nice but didn’t engage in much conversation. The treatment however left me feeling very disappointed. As I said I have had this treatment every 4-6 weeks for more than 5 years but this treatment was absolute agony. The therapist was very rough and heavy with her touch. The bikini wax has left me with bruises in my groin and an area of redness I have never experienced down my inner thigh. I am assuming this was technique rather than the products used. I would like to come back to try another treatment but definitely not for waxing.

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Pooja is great