The Cutting Room (1381 reviews)

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I had asked to be booked for a wash, cut and blow dry but was told the appointment had been booked for a wet cut. This was able to be dried but not styled as wanted so disappointed.

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One piece of feedback that I would like to share is that clients who are sitting in the hair washing room can see through the mirrors to the behaviour of the staff who are washing the hair of others. I saw some staff members look to each other and smirk to each other about the clients hair, or this was how it was perceived. It did make me think about how the staff treat the clients.

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Fabulous results, gorgeous colouring done, with a fab blow dry. My only complaint would be that the juniors who wash the hair actually would wash it, ive been a few times and so far on each visit and have had to ask them to actually press harder, get stuck in and wash my scalp. When you have extremely thick curly hair they dont seemed to know or been taught that a good wash is needed, which needs to get through to the scalp. It's absolutely no good just going round and round with her palms, you dont feel that it's been washed. They do a cracking job, but they need to get the basics right too. 😊 They are invaluable to the salon.

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Professional advice question scored low as didn’t receive/ ask or request any professional advice.

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Absolutely fantastic service and knowledgeable staff. Ally is an incredible asset to this team and I throughly enjoyed my time in the chair with her as much as the wonderful job she did on a balayage with pink tint. Will be going back and asking for Ally time after time and have no hesitation in recommending the Cutting Room to friends.

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Ellie was great. She is so chatty and friendly and does a great job on my hair everytime.