The Hair Salon (1278 reviews)

Comment

It's a friendly family run salon.They were running 1 hour late but that's fine it happens. I do not feel I got what I asked for and for almost £ 75 I am very disappointed.I felt that I kept getting told next time we will get the colour you want to get another appointment out of me. The colour I wanted has been achieved many times before. My cut is questionable ( uneven and I asked for it to be straight and some layers, there is layers yes but they are not blended in ) again not what I asked for. I am sorry to leave this review and I didn't complain while I was there as my hair was curled and when they had dropped out I noticed the cut and colour. I did make another appointment but unfortunately I will be cancelling.I don't have the funds to be paying to have it corrected elsewhere.

Comment

It would be nice for the staff to introduce themselves. Given multiple customers in the salon my appointment was late and took longer than anticipated. The cut was nicely done and the coffee was nice. However the communication could have been much improved.

Comment

I booked for a wash, cut and curl but realised halfway through my hair being dried that the hairdresser was blowing it out straight. I'd not been asked how I wanted it finishing, or even where my part sits, and was too embarrassed to say by the point I realised. The blowdry itself was frizzy and lumpy, even after being gone over with straighteners. I was then charged for the original service I'd paid for which was more expensive than what I received. I definitely wasn't happy with the service and won't be returning.