The Covent Garden Salon (1555 reviews)

Comment

I had a great experience. Every single member of stuff, starting from the host who welcomed me to the people who carried on the treatments, took good care of me. They all showed to have knowledge of what they were doing and provided extra counselling to get an even better result than expected.

Comment

Booking and arriving was a breeze, but I would say that the decor and interaction with the stylist needs to be a little better, there are marks on the walls and general areas look untidy, it would be better if there was relaxing music and perhaps a warmer feel about it. Also general chit chat would be good, although I understand that they could be concentrating. The full manicure didn't feel like it was finished as there was no buffering or polish afterwards. Would probably try somewhere else before coming back.

Comment

I am the regular client for wax (buttock & crack) and men's haircut. The services that I received usually were good or above expectation. However, the service that I received today for men's wax (buttock and crack) was underwhelming. Some parts on my crack and buttocks were not properly waxed. I usually don't mind if it not much or short hairs, but today it didn't feel as smooth as it is usually done. So I'm not very happy with the result. She didn't even asked whether I'm happy with everything. By the time I went out from the room, she is not even at the front desk.

Comment

Felt a little backstreet but very nice staff Facial was basic as advised but ✅ Haircut was ok but nothing special to make we want to return

Comment

I was quoted £450 for a Yuko treatment but the salon's updated price on Treatwell is £350 and for Waist Length £350. Very confused over the £100 discrepancy & general lack of clarity over pricing.

Comment

This was the worst experience I've ever had at this salon. The therapist did not complete the intimate wax to a high standard.