Sally Adams Lifestyle Salon & Spa (1128 reviews)

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I enjoy visiting the salon

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Enjoyable visit. Imogen wonderful. Grace wonderful too.. wonderful salon including garden. Missing soothing music. Magazines. Coat hooks in cloakroom. Appreciate increased water pressure and comfort seating. Coffee good. Lighting perhaps excessive. But lovely to see you all.x MRS spooner.

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I think the salon did really well under all the restrictions. In fact it was much more ‘normal’ than I thought it would be. I did miss the towels though- had a bit of dripping wet hair down my back. I wonder if larger disposable towels could be used- I.e. disposable diaper travel mats used for babies. These are small towel sized and could prevent dripping down backs after the hair wash.

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Imogen is an exceptional stylist and I am never disappointed with the service she gives or the finish to my colour and cut. I would recommend imogen without hesitation to anyone! I have left a review before following a visit and my feedback remains the same. The time that is taken in the additional services is far less than it used to be. A hand massage used to be an enjoyable good 5 mins or so whereas now it’s a rub with hand cream front and back. Similarly, the head massage during your wash used to be one of the highlights of the experience but now it’s a quick 2 mins and it’s over. It doesn’t feel as though the junior members have the same training or drive to ensure an optimal experience for the client. In a world where there’s plenty competition and when prices for services are increasing, the small added values make all the difference. The atmosphere in the salon is different now too, and it doesn’t feel as buoyant as it used to.

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Always thrilled with Sally Adams and especially Kerry’s expertise. My only issue is when you just have a few foils put through for scattered highlights only, I think £66 fairly expensive for approximately10 foils.

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The hair dye looked great after. It was well applied and washed. The only feedback I have is please don’t mix the colour before meeting with the client even if they are late. I was only 8 mins late and there is usually a 15 minute leeway given to clients after their appointment time.