Hiikuss Hair Salon (888 reviews)

Comment

the stylist was very warm,nice and gave my hair a beautiful touch,thankyou

Comment

Nice, clean salon. Was greeted warmly when I entered, then that was it for 25 minutes I was then told someone would be with me shortly and that they were sorry they were running late. Discussed with stylist that I had finished transition and was natural showed her the hair style I wanted (I wasn't being unrealistic ) asked her if it was OK and could she do it she said yes. Only the front looked like the pic the rest of my hair did not look nice. Thought id leave ut untill the next day but nope still didnt look right so took it out. Maybe I was unlucky as the end results of the other clients getting their hair done looked really nice. My stylist seemed shy and it was only when I began to ask questions about the end result of my hairstyle that she said she doesn't usually do twists!!

Comment

Good salon although did not like the style I got but not really the stylist’s fault. Good greeting, free tea offered, but a bit noisy for me (tv+music at the same time...)

Comment

Difficult days happen at salons where appointments run over time - it is important that there is communication about these delays to make sure customers aren’t made to sit for close to an hour before being attended to. A simple call would suffice. The environment felt chaotic, with one person managing 4 heads at the same time, whilst the receptionist sat around and didn’t even help with the hair washing. The ‘camper’ like seats are incredibly uncomfortable and really should be upgraded to more comfortable seating for waiting customers. All that said, although my appointment felt incredibly rushed and lacked that ‘luxury feel’, my hair was done well and I ended up loving my hair. Just a shame that the experience did not match the skill of the main hairdresser there.

Comment

I was not spoken to during the time the stylist was working on my hair. I was not told what products were being put onto my hair and why they were being used. I had to ask. The service itself was very good and carried out professionally and with great care. I just felt communication was poor and deducted some marks for that reason. I could have been made to feel more welcome.

Comment

I enjoyed the end result of my hair but felt the stylist could have taken more care when de tangling my hair. I lost slot of hair unnecessarily.