Home East of England Central Bedfordshire Apsley End Beauty Salons The Cove Hitchin |
8-10 Arcade Walk, Hitchin, HERTFORDSHIRE, SG5 1EE, United Kingdom
Visit the The Cove Hitchin website
You can book at The Cove Hitchin Hitchin online using our Book Now button located above. Select from a list of services offered, pick your favourite The Cove Hitchin staff member and book from the dates available.
Multi-award winning Cove Spa is renowned for its 'personalised' and cutting edge service where exceeding your expectations is our philosophy. A team of specialists who together have over 150 years of body, beauty and skincare experience is at hand when you visit one of our intimate day-spas - each one independently run to fully embrace the locality; currently spread across highly-desirable locations in London and Hertfordshire.
Awarded 'Spa of the Year' at the London Hair & Beauty Awards and 'The Most Commended Spa' at the prestigious English Hair& Beauty Awards, is testimony to the wide selection of high quality treatments and rituals we provide in a calm and relaxing ambience - open seven days a week, with late evenings midweek, just for you...
Come and experience the magic of The Cove Spa!
Reviewed by 1548 customers (view comments)
The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at The Cove Hitchin were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).
Overall | Environment | Care |
|
|
|
Service Quality & Prof. Advice |
Value for money |
Ultimate Question (Referral) |
|
|
|
Opening Hours
Payments Accepted |
Brands Stocked
What our customers are saying about us
Commented reviews only
Anonymous
13 Sep 2019 |
|
Overall | Environment | Care |
|
|
|
Service Quality & Prof. Advice |
Value for money |
Ultimate Question (Referral) |
|
|
|
Michelle
18 Apr 2019 |
|
Overall | Environment | Care |
|
|
|
Service Quality & Prof. Advice |
Value for money |
Ultimate Question (Referral) |
|
|
|
Anonymous
Hitchin 27 Sep 2014 |
|
Overall | Environment | Care |
|
|
|
Service Quality & Prof. Advice |
Value for money |
Ultimate Question (Referral) |
|
|
|
Aurelie
Hitchin 26 Aug 2022 |
Anonymous
Hitchin 23 Jul 2022 |
Jayne
Lower Stondon 31 May 2014 |
|
Overall | Environment | Care |
|
|
|
Service Quality & Prof. Advice |
Value for money |
Ultimate Question (Referral) |
|
|
|
Comment
I came to The Cove for gel nails ahead of a wedding I was attending at the weekend. The treatment started with cutting my nails and filing. I had to be very prescriptive with what I wanted (round vs square etc…) as the therapist didn’t ask me. After the filing, the therapist went straight into painting the nails, nothing was done about cuticules so not surprisingly the result obtained was not good and the edges of the nails where not neat at all. I went for a fairly light color and after 2 coats, the coating in the nails was not uniform at all (some thicker parts on the nail and some areas where we could see the nail by transparence…). Again I had to point this out to the therapist as she didn’t seem to see it/care. Reluctantly she added a third coat. She did notice I was not happy with the result (not being neat on the edges and uniformity of coverage) and asked if I wanted to have it redone…. I was 45/50min in my appointment and had commitments afterwards so no I couldn’t afford another 45min to have it redone…. I am really upset as this nail treatment was for a wedding and also very frustrated as it is my second time in The Cove and second bad experience (I had a lava shell treatment done before which went badly and to clarify The Cove customer service was very good and offered fir the treatment to be redone free of charge). I decided to give the Cove another try on a different treatment and once again very disappointed….