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Beautiful Nails & Body Salon - Pound Hill


Beautiful Nails & Body Salon - Pound Hill (4314 reviews)



Ranked 47 of 54 in South East

South Lodge, Worth Park Avenue, Pound Hill, Crawley, West Sussex, RH10 3DE, United Kingdom

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You can book at Beautiful Nails & Body Salon - Pound Hill Crawley online using our Book Now button located above. Select from a list of services offered, pick your favourite Beautiful Nails & Body Salon - Pound Hill staff member and book from the dates available.

Our expert and welcoming team make it their priority to ensure your precious time with us is uniquely memorable through consultation, professional advice and tailored treatments. Targeting your needs and concerns, resulting in customised, results-driven treatments designed for you to relax, revive, pamper and drift away to your feel-good state of mind, body and soul.

Our unique services include late nights, loyalty schemes, exclusive hire, skincare events and workshops, skin,


Reviewed by 4314 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Beautiful Nails & Body Salon - Pound Hill were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

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Value for money

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Opening Hours

MON 09:00 to 18:00
TUE 09:00 to 20:00
WED 09:00 to 18:00
THU 09:00 to 20:00
FRI 09:00 to 18:00
SAT 08:00 to 17:00
SUN Closed

Payments Accepted

Payment method Payment method Payment method

Services

Facial Facial Tinting Facial Waxing Body Waxing Body Treatments
Buff & Polish Manicure Pedicure Tanning Make-up
Massage Hot Stone Aromatherapy Reflexology French Manicure
Acrylic Full Set Acrylic Infill Nail Repair Nail Art Spray Tan
Packages


Brands Stocked



What our customers are saying about us

Commented reviews only




Crawley
04 May 2023
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)



19 Sep 2015
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

The massage itself was great! However, there were too many questions before my massage, it felt a bit like an interview (tell me about your body, diet, exercise, sleep, what's your job...). I know you want to find more about your clients so you can personalise the massage but I think it was too much. I came to relax and didn't appreciate the questions. After my massage the therapist took me in to a private room to talk to me about the ''break out'' on my back. I have the odd spot on my back (very few), but she made me feel like I bad acne and needed urgent treatment. She suggested several treatments and offered me a discount. It made me feel very uncomfortable. I know she was just pushing for a sale on further products/treatments and it ruined the whole experience. I regularly get massages to relax, this is the first time I have felt awkward and judged by the masseuse. I would not come back again.

Response from Beautiful Nails & Body Salon

Thank you for bringing this to our attention. We do pride ourselves in a very thorough client consultation and apologise if this came across like an interview, we do have to cover medical history and any conditions that may effect your treatment along with your concerns to help us customise your treatment and ensure it is the most suitable. The therapist you had is very passionate as she has just reached her Specialist status with Dermalogica and is extremely enthusiastic, we do however take on board the way you felt and have raised these issues with the therapist.

Posted on 22 Sep 2015




14 May 2021
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Comment

I am shocked at how much your prices have increased after lockdown. Think It's being greedy and I definitely won't be coming back for that treatment, the price has more than doubled.



Crawley
14 May 2014
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Service Quality & Prof. Advice

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Comment

Your online booking system is ok but you cannot cancel or amend appointments, you have to phone but if I wanted to phone I wouldn't have booked online in the first place. You give out appointment cards saying 5th visit you get a selected half price testament but no where on the card does it state the treatments are what you select each month, think that is misleading.



Crawley
03 Mar 2015
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Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)


Crawley
10 Feb 2017
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

Had acrylics soaked off and opi applied to natural nails by Charlotte yesterday, Fri Feb 10th @ 11:00 Today, Saturday Feb 11th @ 20:23 my right thumb nail has a substantial chip. My previous appointment two weeks ago with Natalie resulted in my having to come back in for repairs after just 24 hours as well. Natalie also recommended I tried having my nails natural with 3 coats of opi/shellac and 2 coats of a super strength top coat with Charlotte present at the time, which she acknowledged. I mentioned this yesterday, but Charlotte said 3 coats of colour and 1 top coat would be enough. I've no idea if this was 'super strength' or not. Perhaps not though seeing as I've got a big chip. I have a very busy diary and I pay you a lot of money to have my nails done and expect them to last the two weeks. To continually have to fit repairs in is not acceptable after just 24hours of having them done.


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