Hays Hair & Beauty (1076 reviews)

Comment

I booked in for a 60 minute massage however after being explained to that the 50 minutes would include consultation and dressing undressing the whole process still only took 40 minutes the massage lasted for only 25. The girl was lovely however I was quite dissapoubted with the length of the massage.

Comment

My eyebrows were too big, I did ask to make them smaller but they were still too large.

Comment

First time in here for about 10 years and was quite disappointed how standards seem to have gone down. 1)my hairdresser didn't introduce herself 2)my washed hair soaked my top and dripped down my neck 3)I was not asked if I was comfortable in the chair (ie y legs were almost dangling) 4) I was not offered a drink until half way through the cut 5) chewing gum !! 6)didn't offer to brush off hair from my face, clothes etc when finished

Comment

I booked for a cut & colour and asked for a graduated bob and roots retouched. Colour is OK, although noticeably darker than the rest of my hair. The cut is disappointing and a little untidy. One side appears shorter than the other, even after I pointed it out to the stylist and she attempted to correct the issue. This is my 3rd visit to this salon, the 2nd visit being necessary to redress an issue with the cut after the 1st visit. I won't be returning I'm afraid. Staff however were polite and welcoming.