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Onyx Hair & Beauty Ltd (816 reviews)



Ranked 3 of 10 in Wales

762 Newport Road, Rumney, Cardiff, South Glamorgan, CF3 4FG, United Kingdom

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You can book at Onyx Hair & Beauty Ltd Cardiff online using our Book Now button located above. Select from a list of services offered, pick your favourite Onyx Hair & Beauty Ltd staff member and book from the dates available.

Onyx offers a wide range of hair and beauty treatments, so you can have everything done under one roof. We offer all day pamper spa days where you can unwind in our relax lounge, enjoy treatments together in our Double Suite and let one self go in our Jacuzzi.


Reviewed by 816 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Onyx Hair & Beauty Ltd were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice

Value for money

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Opening Hours

MON Closed
TUE Closed
WED 09:00 to 20:00
THU 09:00 to 20:00
FRI 09:00 to 17:00
SAT 09:00 to 16:00
SUN Closed

Payments Accepted

Payment method Payment method

Services

Ladies Cut Mens Cut Childrens Cut Blowdry Upstyle
Highlights Permanent Colour Semi-Permanent Colour


Brands Stocked



What our customers are saying about us

Commented reviews only




Cardiff
28 Nov 2018
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

Excellent customer service, fantastic knowledge of the staff. They made me and my young daughter feel very welcome. Will definitely be visiting again.




21 Nov 2018
Overall Environment Care

Service Quality & Prof. Advice

Value for money

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Cardiff
28 Sep 2018
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

Visited this salon twice and booked using the online booking service. First time I booked online for waxing for around 4:30pm on a Saturday, got a phone call around an hour after I booked saying that they only offer make up services after 4pm on a Saturday and can we rearrange. Bit weird I thought- surely they can block out services they don’t offer on their system, but fine I tearranged and went anyway. Second time I booked online again, for waxing at 1:30pm. Got my confirmation text saying my appointment was booked and if I wanted to attend reply ‘yes’ if not reply ‘no’. Obviously I replied yes. Showed up to the salon for my appointment just before 1:30pm told the girl at the desk I was here and she said oh yes ok the person will be with you in a few minutes. 1:40pm came and I get told that because I’d booked online I’d been double booked with someone having a massage and because they had booked in for weeks before me can I rearrange. Didn’t really want to rearrange but I had an even to go to so needed my treatment done asap. Agreed to go back later on that day. I got another half hearted apology when I went back, thought I’d be offered 10% off or something as a way of apology but no just asked if I wanted to book again. Definitely won’t be going back - because I don’t want to as I feel the way I was treated as a paying customer was awful but mostly because even if I did book the online system would probably mess it up again. Only chose this salon as I could book online as it was more convenient but it actually caused more issues.



Cardiff
19 Sep 2018
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

Always a pleasure to go to Onyx, everyone is very friendly and helpful



Cardiff
15 Sep 2018
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)


Cardiff
15 Sep 2018
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

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