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The Nail and Body Boutique (3730 reviews)



Ranked 47 of 53 in South East

15 Lesbourne Road, Reigate, Surrey, RH2 7JP, United Kingdom

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Visit the The Nail and Body Boutique website


You can book at The Nail and Body Boutique Reigate online using our Book Now button located above. Select from a list of services offered, pick your favourite The Nail and Body Boutique staff member and book from the dates available.

The Nail & Body Boutique offers a range of luxuriously relaxing treatments using the finest product ranges which will deliver unparalleled refinement and results every time. Our professional dedicated team will deliver the ultimate experience to you through consultation, professional advice and tailored treatments, targeting your needs and concerns, resulting in perfect treatments designed for you to relax, rejuvenate, repair and refresh. 

Reviewed by 3730 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at The Nail and Body Boutique were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Opening Hours

MON 10:00 to 18:00
TUE 10:00 to 20:00
WED 10:00 to 20:00
THU 10:00 to 20:00
FRI 10:00 to 18:00
SAT 09:00 to 17:00
SUN 09:30 to 16:00

Payments Accepted

Payment method Payment method Payment method
Payment method

Services

Facial Facial Tinting Facial Waxing Body Waxing Body Treatments
Buff & Polish Manicure Pedicure Make-up Massage
French Manicure Acrylic Full Set Acrylic Infill Gel Full Set Gel Infil
Nail Repair Nail Art Peels Acne Treatment Tattooing
Laser & IPL skin treatments Laser & IPL hair removal Microdermabrasion 1/2 Leg Full Leg
Bikini Brazilian Hollywood 1/2 Arm Arm
Under Arm Back Chest Packages

Brands Stocked


What our customers are saying about us

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Merstham
06 Sep 2014
Overall Environment Care

Service Quality & Prof. Advice
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Ultimate Question (Referral)

Comment

From the coffee to the ambiance to the standard of work, all is relaxing and second to none. Always a wonderful experience. Karen Blackburn

Reigate
13 Sep 2014
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

Always so friendly and always deliver, I love this place for all the added touches. Xx

Salfords
23 Sep 2014
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

Very welcoming and friendly and offers advice if you are unsure of what you want.


Reigate
03 Oct 2014
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

Had half price offer but sore cuticles today on 3 fingers with small cuts

Response from The Nail & Body Boutique

Hi Laura, Thank you for your feed back, please accept our apologies. New members of staff tend to be a little more nervous than some of our more experienced staff members, although it is still unacceptable for you to experience any form of cuts on your cuticles. I can assure you this is not something that happens continuously. I hope you accept our apologies and we welcome you back again in the near future for a free paraffin wax treatment.

Posted on 04 Oct 2014

Reigate
07 Oct 2014
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

Although I was very happy with the service and the end result, I was surprised to be presented with a £30 bill at the end as I thought I had signed up for the 50% off deal, but I was taken by surprise and did not say anything...

Response from The Nail & Body Boutique

Update: client had been over charged by mistake and now has a credit to her account for the over charged amount

Posted on 15 Oct 2014

Salfords
09 Oct 2014
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

I arrived 25 minutes before my appointment time as the text message I got reminding me about my appointment gave a time 15 minutes earlier. I went straight to a table and had foils put on my fingers to remove the old polish and there I was left for 20 minutes. The promise of looking through colours was made but never materialised. Then my time came and I felt very rushed. Having been here several times before, this wasn't my best experience. For £30, I didn't feel I had spent my. Onesy wisely and considering I was going back here for my wedding manicure and pedicure, I will have to re-think. A very disappointing experience. Sorry guys.

Response from The Nail & Body Boutique

Thank you for your recent review regarding your appointment with us, It does however concern me to see you were not entirely happy. I would like to take this opportunity to rectify this if possible. I am not sure why your confirmation text said to come in at 7pm as you were due in with us at 7.15pm, if you could provide us with a copy of this so that I can contact our service centre I will be able to find out why you were sent the wrong information In view of the fact your nails were wrapped earlier than your scheduled appointment time it may have felt that you were left for longer than you should have been, however I do know that you had a glitter fade on your nails and when my colleague Donna checked the nails they were not ready to be safely removed. The fact you were not given the colours to look through in this time was an omission on our part and for this I apologise. We have recently taken on two new members of staff who are still learning our processes and this is something that normally is done as soon as you arrive and have been wrapped. When we reached the point where we were able to do your nails, I apologise if you felt rushed, this was most definitely not our intention, Carla was just conscious that you had been waiting and that both you and your son were most probably keen to get home in the dry. As you have returned to us on numerous occasions, I am sure that you agree when I say that usually both our services and professionalism are second to none in the area? We are a very friendly salon, and I would have been more than happy to receive a call from you this morning to talk through your concerns during last night’s visit and hopefully leave you in absolutely no doubt that we are the right salon to choose in the local area to do your wedding nails. I do hope this is still the case after reflection, customer service is something we pride ourselves in, I can only apologise that last night’s experience wasn’t quite up to the usual standard, although I am sure you are still very pleased with the end result and hope this is a consolation to you? Please feel free to call and discuss this with me if you feel it necessary, and also have a chat regarding your requirements for your special day, we are already taking bookings for wedding parties in the new year so I urge you to get the date you require booked in with us very soon. I sincerely hope to hear from you very soon. Kind Regards Michelle

Posted on 10 Oct 2014
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