Reds (2141 reviews)

Comment

Booked my mam in for a cut and blow this was cancelled and another appointment given on the same day with. Very disappointed hairdresser said only had time for a dry trim! Will not be returning in future

Comment

initially greeted well and took to seat,all ok at this point. Hairdresser was not usual person to cut my hair (which normally is not an issue) i found her to appear disengaged and uninterested with me. we began highlights and after 3 foils, she left without a word for over 10 minutes, and returned again without a word. Very rough while doing foils, pulling hair and unpleasant while washing, rough and water splashing into my eyes. Once fully dry, i did say that i was concerned as my hair seemed very stripey, and i could see lines across where the foils had started. i was told that this will 'settle' but i am not happy that i cannot tie my hair back as i can see horizontal lines of dye across my head. It was only while drying my hair that she began to speak to me, and was actually very friendly and engaged, i found it a little strange. I am very disappointed with the result and i really dont think that it was value for money. Next time i will be using my usual hairdresser, but i am seriously considering finding another hairdresser as i am so disappointed and my scalp is painful to touch. I dont know whats happened, but that was not the service i am used to receiving from your business